CNA Insurance · 16 hours ago
Licensing Specialist (Surety)
Sioux Falls, SD
Full-time
Onsite
Entry Level
2+ years expCNA Insurance is dedicated to fostering a culture where employees feel valued and can achieve their career aspirations. They are seeking a Licensing Specialist who will manage agent appointment processing and provide customer support to field offices and agents while ensuring compliance with state insurance regulations.
FinanceFinancial ServicesInformation ServicesInformation TechnologyInsuranceProperty ManagementReal EstateRisk Management
Responsibilities
Acts as the licensing customer service contact for field offices, agents, enrollers, and processing teams by responding to questions both verbally and in writing regarding licensing appointment statuses, appointment procedures, and state regulations
In compliance with state regulations identifies and processes all qualified and unqualified new producer appointments and contracts, both manually and electronically for submission to State Insurance Departments. Updates systems and notifies agent upon confirmation of appointment from the state
Receives and reviews state insurance department announcements of agents' renewals and reconciles with company agent listing. Identifies and processes automatic renewals, e.g. individual production requirements for sales personnel
Prepares and submits to individual state insurance departments, the disposition of actions taken on announcements, calculates associated fees for designated states or manually pends for receipt of invoice for associated fees in compliance with state insurance departments
Submits and receives requests for background investigation on agents and determines if contracts submitted are allowed based on company guidelines
Updates processing system with all renewals or terminations to effectively allow or deny new business processing to take place
Calculates and request checks for fee payment and vendor billings
Updates and maintains via the licensing and database systems, agent demographic information e.g. address changes, name changes, transfers and license/appointment expiration dates
Researches and corrects agent data problems and commission errors related to licensing, e.g. adjustment of transfer dates of producers, types of business submitted to ensure proper commission payment
Validates, certifies and updates systems with producer tax identification numbers for corporate tax reporting
Qualification
Required
High School Diploma, GED or equivalent experience
Minimum of 2 years of customer service experience in an office environment
1-year life insurance administrative processing
Knowledge and understanding of computer software applications, including MS Word, MS Excel, and the Internet
Ability to employ strong customer service skills within a fast-paced, high-volume, team environment
Good communication skills, both verbal and written
Detail oriented with good math and organizational skills
Benefits
Comprehensive and competitive benefits package
Company
CNA Insurance
CNA is one of the largest U.S. commercial property and casualty insurance companies.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$0.88M2016-09-12Post Ipo Equity· $0.88M
1978-01-13IPO
Leadership Team
Luke Mellors
Vice President, Technology
Daniel Franzetti
Chief Administrative Officer
Recent News
2026-01-20
2025-11-03
Company data provided by crunchbase