NAFECO · 4 hours ago
Sales Support Specialist
NAFECO is seeking an Account Coordinator to join their team, playing a crucial role in supporting the sales team and ensuring smooth operations. The primary responsibilities include providing excellent customer service, managing sales data, and assisting with various sales-related tasks.
ApparelFashionRetailWeb Design
Responsibilities
Provide exceptional customer service to clients and prospective customers
Assist the sales team with administrative tasks, such as preparing quotes and proposals
Manage and update customer information in Salesforce
Conduct outbound calls to warm leads and follow up on sales inquiries
Collaborate with the sales team to develop effective sales strategies
Maintain accurate records of sales activities and customer interactions
Assist with order processing and tracking
Coordinate with other departments to ensure timely delivery of products or services
Stay up-to-date with industry trends and product knowledge to effectively communicate with customers
Perform other basic duties as assigned by the department Manager
Qualification
Required
Previous experience in customer service or sales support roles preferred
Strong communication skills, both verbal and written
Ability to effectively communicate technical information to non-technical customers
Excellent organizational skills and attention to detail
Proactive problem-solving abilities
Ability to work independently as well as part of a team
Comfortable making outbound calls and engaging in warm calling activities
Ability to sit for extended periods and use a computer
Occasional lifting of files or documents up to 15-20 lbs
Ability to commute to Clarkston, GA 30021 (Required)
Ability to relocate to Clarkston, GA 30021 before starting work (Required)
Preferred
Familiarity with Salesforce or other CRM software is a plus
Benefits
401(k)
401(k) matching
Cell phone reimbursement
Dental insurance
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Travel reimbursement
Vision insurance
Company
NAFECO
NAFECO is a retail company providing fire, law enforcement, safety apparel, and equipment.
Funding
Current Stage
Growth StageCompany data provided by crunchbase