BoldAge PACE · 22 hours ago
Operations Director
Oceanport, NJ, US
Full-time
Onsite
Lead/Staff, Director/Executive
$150K/yr - $165K/yr
2+ years expBoldAge PACE is dedicated to enhancing the quality of life for seniors through personalized care programs. The Operations Director is responsible for overseeing all PACE center services and support operations, ensuring high-quality care and compliance with regulations while promoting the core values of the organization.
Hospital & Health Care
Responsibilities
Responsible for the oversight and administration of the PACE Center operations
Ensure thorough understanding of, respect for, and adherence to established participant rights by all staff, contractors, vendors, participants, and visitors
Ensure an understanding of the participant population and the program’s ability to meet their needs. Maintain open lines of communication with participants and families / caregivers
Ensure comprehensive therapeutic activities in the center that are diverse, interesting and acceptable to all participants
Ensure effective, safe, reliable transportation services for all participants
Oversee dietary service providing balanced and enjoyable meals and snacks for participants
Maintain the center environment that is clean, safe, and well-equipped
Maintain highly effective human resource procedures and a culture of support, transparency, and appreciation for all staff. Ensure staff engagement, productivity, and retention
Ensure staff education and competency monitoring procedures to support high quality services to participants
Direct, supervise and evaluate the performance of all staff
Maintain compliance with all State and Federal program requirements
Implement operational policies, procedures and protocols for direct participant care and support services. Participate in the review and revision of operational policies and procedures
Participates in quality improvement and compliance processes to ensure impeccable commitment to quality PACE services. Promote a culture of quality improvement that focuses on data-driven decision making, process improvement, and best practices
Oversee operational compliance with Occupational Safety and Health Administration (OSHA) regulations and agency policies and procedures, ensuring a safe and clean environment for staff and program participants
Protect privacy and maintain confidentiality of all company procedures and information about employees, participants, and families
Participate in continuing education classes and any required staff and training meetings
Maintain professional affiliations and any required certifications
Ensure that all personnel are assigned duties based upon their education, training, competencies, and job descriptions
On a rotational basis, provide evening and weekend on-call administrative coverage
Perform related duties as required
Qualification
Required
A baccalaureate degree in health care administration, business administration, nursing, public health, social work, or related human services field is required
Two (2) years of experience is required as a manager or administrator in a human and/or health care services operation, preferably serving the aging population
A minimum of one year's experience in working with the elderly population is required. If this is not present, training will be provided upon hire
Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance
Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact
Preferred
Master's degree in health care administration, business administration, nursing, public health, social work, or related health/human services field preferred
Professional license and/or certification preferred (NHA, RN, LSW/MSW, PT, OT, RT, RD)
Management experience in a start-up program, accountable care organization, and / or health insurance plan preferred
Benefits
Medical/Dental
Generous Paid Time Off
401K with Match*
Life Insurance
Tuition Reimbursement
Flexible Spending Account
Employee Assistance Program
Company
BoldAge PACE
BoldAge PACE is helping older adults live meaningful, independent lives with grace and dignity.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mary Austin
Chief Executive Officer
Recent News
Business Wire
2025-11-04
2025-08-26
2025-08-25
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