City of Mandan · 5 hours ago
Systems Administrator
Mandan, ND
Full-time
Onsite
Entry, Mid Level
$28.36/hr - $28.36/hr
1+ years expThe City of Mandan is currently accepting applications for the position of Systems Administrator. This role is responsible for the installation, maintenance, and support of the City’s information technology infrastructure and end-user systems, including managing servers, networks, and providing user support.
Government Administration
Responsibilities
Manages and supports the City’s local area network (LAN), wide area network (WAN). Wired and wireless connectivity, and related hardware
Fields incoming tickets, emails, phone calls, and messages; diagnoses, researches, and resolves hardware and software issues in a timely manner
Uses ticketing software to track, document, and manage user issues and resolutions
Provides guidance, information and training to users regarding the proper use of IT systems and software
Manages user accounts, privileges, and access rights within Active Directory and other systems
Administers and supports the organization’s Microsoft 365 environment, ensuring efficient operation, security compliance, and optimal user experience across Exchange Online, Teams, SharePoint, and related services
Provides after-hours technical support and on-site assistance at City buildings as needed
Researches, tests, and recommends new technology solutions to improve efficiency and security
Assists in the procurement and implementation of new hardware, software, and systems
Assists other IT personnel on various projects and escalations
Performs related duties as assigned
Qualification
Required
Proficiency in server hardware, operating systems, and virtualization technologies
Knowledge of computer hardware, software, and network systems
Familiarity with Windows and mobile operating systems (iOS/Android)
Knowledge of Microsoft Office and related productivity tools
Knowledge of Active Directory, Group Policy, and domain security principles
Skill in diagnosing and resolving hardware, software, and network issues
Skill in planning, prioritizing, and managing multiple tasks and projects
Strong interpersonal, oral, and written communication skills
Skills in providing technical support and training to end users
The work is typically performed at a desk or computer workstation, with intermittent standing, walking, or stooping. The employee may occasionally lift light or heavy objects and climb ladders
The employee must be able to drive to City facilities for on-site support
Work is primarily performed in an office environment
Possession of or ability to obtain a valid driver's license for the type of vehicle or equipment operated
Knowledge and level of competency commonly associated with completion of an associate's degree in information technology, computer science, or a related field, in addition to a high school education
Must have, or be able to obtain, a valid driver's license for the vehicles or equipment operated
Preferred
Associate's degree in Information Technology, Computer Science, or a related field is preferred
Applicants without a degree may still qualify with five or more years of relevant IT experience
One to three years of experience in IT systems administration, help desk support, or related technical work is preferred
Company
City of Mandan
The slogan for Mandan, North Dakota, “Where the West Begins,” embodies our community’s rugged and hearty nature evident in our terrain, people, annual celebrations, and heritage, first as a village for the Mandan tribe, then a cavalry fort, railroad town and hub for area ranchers and farmers.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase