Diamonds Direct · 15 hours ago
Front Office Receptionist
Diamonds Direct is dedicated to finding talent with a strong work ethic and ownership of their responsibilities. The Front Office Receptionist will be responsible for greeting customers, answering phones, maintaining office organization, and ensuring a positive experience for all visitors.
Responsibilities
Greeting - Welcoming customers and visitors in a courteous and professional manner
Answering phones - Answering incoming calls, taking messages, and redirecting calls to the appropriate person or department
Office maintenance - Keeping the office clean and organized, and performing inventory of office supplies
Customer service - Providing people with information and directing visitors
Data Entry - Accurately type appraisals and other necessary documentation as required
Tracker Management - Oversee the guest check-in process, ensuring all visitors are accounted for and receive the necessary assistance during their stay
Floor Monitoring: Act as the eyes on the floor, monitoring the environment and guest experiences, and reporting any issues or needs to management promptly
Qualification
Required
Excellent communication and interpersonal skills
Ability to prioritize tasks and manage time
Previous customer service/front desk experience
Proficient computer skills
Warm and welcoming demeanor
Ability to multi-task
Must be able to work SATURDAYS
Company
Diamonds Direct
Diamonds Direct is an independent jewelry company that serves primarily luxury-oriented bridal customers.
Funding
Current Stage
Late StageTotal Funding
unknown2021-10-12Acquired
Recent News
Canada NewsWire
2025-08-07
St Pete Catalyst
2025-07-19
Company data provided by crunchbase