NAPA Auto Parts · 6 hours ago
Senior Manager, Sales Technology
United States
Full-time
Remote
Senior Level
7+ years expNAPA Auto Parts is seeking a strategic and experienced Senior Manager of Sales Technology to serve as the primary business owner of our technical sales resources. This role is critical in bridging the gap between business needs and IT execution by owning the technical roadmap, prioritizing development, and directing technology initiatives that enable and accelerate sales performance across our organization.
AutomotiveMachinery ManufacturingManufacturingRetailWholesale
Responsibilities
Serve as the primary business owner and expert for all technical sales resources, ensuring solutions align with strategic sales objectives and customer needs
Act as a trusted business partner for the customer domain strategy, contributing insights and guidance to shape technology efforts that enhance customer experience and sales effectiveness
Own and manage the technical roadmap for sales technology, making prioritized development decisions based on business impact, resource capacity, and alignment with the Transformation Office (TMO) leadership direction
Collaborate closely with headquarters and field sales teams to gather and validate functional requirements for both new and existing sales tools, ensuring solutions address real-world sales challenges
Lead cross-functional coordination with internal IT and external development partners to support, enhance, and evolve existing sales tools while driving the successful launch of new applications and features
Partner with the Sales Enablement Team and IT development teams to plan, coordinate, and execute User Acceptance Testing (UAT), ensuring new tools meet quality standards before enterprise-wide deployment
Work directly with IT development teams to prioritize product and feature builds based on business needs, market trends, and feedback from end users
Collaborate with the Business Intelligence (BI) POD and field stakeholders to identify, define, and document analytical and reporting requirements that support data-driven decision-making for the sales organization
Foster a continuous improvement mindset by monitoring tool adoption, collecting feedback, and recommending enhancements to maximize sales productivity and overall ROI on sales technology investments
Maintain strong communication channels across sales, IT, and business leadership to ensure transparency, manage expectations, and drive alignment on technology initiatives
Stay current with industry trends and emerging technologies related to sales enablement and customer relationship tools, recommending innovative solutions to maintain NAPA’s competitive advantage
Qualification
Required
Bachelor's degree in business, Information Technology, or a related field
7+ years of experience in sales technology management, sales operations, or business technology roles, preferably in commercial sales, automotive, or distribution sectors
Proven track record of managing technical product roadmaps and working with IT development teams in an Agile or hybrid environment
Strong business acumen with the ability to translate sales and customer strategies into actionable technology initiatives
Excellent communication, collaboration, and stakeholder management skills, with experience working across multiple teams and levels of an organization
Experience with sales enablement platforms, CRM systems, business intelligence tools, and user acceptance testing processes
Analytical mindset with the ability to synthesize data requirements and drive measurement frameworks to track tool effectiveness
Ability to lead through influence and foster teamwork across business and technical stakeholders
Company
NAPA Auto Parts
Napa Auto Parts specializes in the sale of auto parts and related products.
Founded in 1926Quebec, Quebec, CAN
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dean Moore
Director, CEO Dean's Auto Parts
Jamie Walton
Executive Vice President, Chief Merchandising Officer
Recent News
2025-10-29
2025-10-10
Company data provided by crunchbase