Data Center Technician, ADC InfraOps DCO Tech jobs in United States
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Amazon · 4 hours ago

Data Center Technician, ADC InfraOps DCO Tech

Amazon Data Services, Inc. is a leading provider of cloud infrastructure services. They are looking for a Data Center Technician who will be responsible for troubleshooting infrastructure issues, maintaining documentation, and supporting junior staff while executing local projects and collaborating with various teams to ensure the highest standards of safety and security.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

You are a primary resolver for your support team, and are skilled at troubleshooting one or more operating systems
You are able to troubleshoot and solve all but the most complex infrastructure issues
Issues are escalated to the appropriate resolver groups when necessary
You create and maintain documentation on technologies you support and are able to convey SOPs to junior staff
You understand all aspects of the equipment you support
You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved
You are able to execute small projects on your own and work with your manager in planning and executing larger local projects
You act as an escalation point for junior technicians
You understand all aspects of the equipment you support
Position may include rotating shifts, 3, 4, or 5 day/night work weeks, and may change based on the needs of the business
Travel may be required up to 10% of the time

Qualification

Computer HardwareTechnical TroubleshootingComputer NetworkingNetwork HardwareData Center ExperienceIT System KnowledgeSoft Skills

Required

2+ years of professional or military experience, or Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
2+ year of Computer Hardware experience and 2+ year of experience with technical troubleshooting and remediation
Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Preferred

1+ years of computer networking experience
Experience with network hardware: copper and optical fiber cabling, switches, routers
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Knowledge of IT system hardware and network concepts
Meets/exceeds Amazon's leadership principles requirements for this role
Meets/exceeds Amazon's functional/technical depth and complexity for this role

Benefits

EAP
Mental Health Support
Medical Advice Line
401(k) matching

Company

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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Company data provided by crunchbase