Billing Manager jobs in United States
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Simpson Thacher & Bartlett LLP · 3 hours ago

Billing Manager

Simpson Thacher & Bartlett LLP is a leading law firm, and they are seeking a Billing Manager to oversee the daily operations of their billing team. This role involves managing workflows, ensuring compliance with billing practices, and driving operational efficiency through effective leadership and communication.

Law Practice
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Responsibilities

Lead, train, coach and mentor a team of Billing Coordinators, providing day-to-day management, workload oversight, and clear direction to meet daily, weekly and monthly billing deadlines, as well as short- and long-term goals and objectives of the department and Firm
Manage team workflows and assignments to ensure balanced coverage, timely billing, and adherence to Firm policies, procedures, and client-specific billing requirements
Conduct regular 1:1 meetings with Billing Coordinators to review unbilled inventory, e-billing status reports and billing issues. Develop and guide staff to perform in accordance with billing policies and procedures, including timely follow-up and high-quality resolution of issues
Proactively review inventory and consistently drive towards timely billing, anticipate issues and escalate as needed
Aggregate and report monthly on billing projections and provide various analyses as requested on inventory
Maintain active lines of communication within and between departments and with attorneys to resolve billing issues, and provide effective feedback and problem resolution
Partner with management and other departments to assist with testing, implementation, documentation, and adaption of system enhancements and process improvements
Participate in hiring, onboarding, performance management process, including providing feedback, setting expectations, and addressing performance issues when standards are not met
Attend Partner meetings with Billing Coordinators, as needed, to support billing discussions, ensure service quality, and identify opportunities for process improvement
Enforce guidelines set by Senior Management, implement changes and improvements, and recommend enhancements to billing methods, workflows, and procedures to improve efficiency and effectiveness
Participate in departmental and management meetings to discuss ongoing initiatives and projects, escalated billing issues, and recommendations for resolution
Ensure effective administration and communication of departmental and Firm policies and procedures
Coordinate and provide coverage during absences of other managers and team members to maintain continuity of service
Work on special assignments and analysis as needed; coordinate with clients, Partners and firm management regarding projects, requested reports and analysis
Perform other duties as assigned

Qualification

Billing managementLegal billing systemsMS Office SuiteAnalytical skillsLeadership qualities3EElite EnterpriseE-billing HubCustomer service skillsCommunication skills

Required

Bachelor's degree required
5 + years of billing experience in a large law firm and 3 + years of billing management experience supervising a team required
Ability to effectively present information verbally and in writing
Strong communication and presentation skills with the ability to present information in a variety of formats to team and higher levels of management in a confident and professional manner
Proficiency in MS Office Suite, particularly in Excel
Strong overall technical aptitude and experience with legal billing related systems; strong attention to detail
Advanced analytical and problem-solving skills with the ability to fully utilize tools to compile and analyze data
Ability to exercise good judgment and decision making
Strong leadership qualities and ability to motivate, supervise and train staff
Ability to effectively manage a team of employees with varying skills and expertise
Ability to use discretion with sensitive and confidential information
Ability to analyze complex problems and recommend and/or implement solutions
Can organize, prioritize, plan and multi-task work activities, with the ability to effectively pivot to meet deadlines in a high-pressure environment with competing priorities
Strong customer service skills
Flexibility to adapt to all work situations and work varied hours

Preferred

Degree in Accounting or Business Administration preferred
High level of proficiency with 3E or Elite Enterprise
Familiarity with E-billing Hub

Company

Simpson Thacher & Bartlett LLP

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Simpson Thacher & Bartlett LLP is one of the world’s leading international law firms.

Funding

Current Stage
Late Stage

Leadership Team

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Kelly Stevens
Chief Operating Officer
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Alan Turner
Partner
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Company data provided by crunchbase