Spot & Tango · 16 hours ago
Operations Associate
New York, New York, United States
Full-time
Hybrid
Entry Level
1+ years expSpot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. They are seeking an Operations Associate to track operational KPIs, work with 3PLs, and manage logistics to support their fast-growing business.
Consumer GoodsE-CommercePet
Responsibilities
Track and report on operational KPIs (e.g. on-time delivery, order fulfillment accuracy, product quality, customer claims, etc.)
Work closely with 3PLs on a daily basis to monitor fulfillment operations and problem solve when issues arise
Monitor product consistency, order accuracy, and other customer claims data and report findings to ops, customer experience, and quality teams
Manage procurement of fulfillment materials, including owning the data entry, upkeep, and improvement of the inventory management tools to ensure appropriate purchase order timing and quantities
Coordinate inbound and outbound logistics between our manufacturing plant, suppliers, contract manufacturers, off-site warehousing and 3PL partners
Qualification
Required
Bachelor's degree
1-3 years of experience in an operations role
Experience working in Excel and Powerpoint
Excellent attention to detail and highly organized
Comfortable working with internal and external partners and stakeholders
Ability to read, write, and communicate effectively in English
Preferred
Familiarity with BI tools (e.g., Omni, Looker, PowerBI, Tableau)
Dog lovers
Company
Spot & Tango
Spot & Tango is an innovative pet health and wellness brand that provides dogs with fresh, human grade meals.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$56.95MKey Investors
Valor Equity PartnersGuild Capital
2022-03-22Series B· $38.5M
2022-03-22Series A· $13.25M
2020-04-07Seed· $4.2M
Leadership Team
Russell Breuer
Founder & CEO
Recent News
Business Insider
2025-03-29
Company data provided by crunchbase