IXOPAY · 12 hours ago
IT Manager
Tulsa, OK
Full-time
Hybrid
Senior Level
7+ years expIXOPAY is dedicated to securing and optimizing payments for global commerce. The Manager, Internal IT is a hands-on technical leader responsible for overseeing the company’s internal IT operations, ensuring the stability, security, and performance of various end-user systems and applications.
Financial ServicesFinTechPaymentsSaaSTransaction Processing
Responsibilities
Provide day-to-day technical support for end-user systems including laptops, operating systems, MDM, authentication platforms (SSO, MFA), productivity suites, and collaboration tools
Administer internal IT systems and cloud-based applications (e.g., identity management, endpoint security, device management, network access, VPN)
Conduct hands-on troubleshooting, diagnostics, system configuration, and escalated issue resolution
Implement and maintain endpoint security controls in partnership with the Security team (AV/EDR, patching, logging, hardening, access)
Manage onboarding/offboarding workflows, account creation, asset deployment, and access reviews
Maintain documentation for IT processes, asset inventories, device baselines, and technical standards
Lead internal IT projects (platform migrations, deployments, upgrades, process improvements)
Oversee the daily operations of the Internal IT function to ensure high service availability and exceptional support to IXOPAY employees
Partner with Security and Compliance, Engineering, and other departments to ensure IT operations meet or exceed internal policy requirements (SOC 2, ISO 27001, PCI DSS)
Assist in developing and executing internal IT roadmaps aligned to business priorities, maturity goals, and budget constraints
Manage vendor relationships, procurement, contract renewals, RFPs, and hardware/software inventory lifecycles
Track and manage the Internal IT budget, including forecasting, spend optimization, and cost-efficient technology decisions
Establish KPIs and SLAs for IT service delivery and regularly evaluate performance and opportunities for improvement
Build strong working relationships with department leaders to understand needs, gather requirements, and deliver scalable solutions
Promote a results-based and customer-centric culture within the internal IT function
Provide superior internal customer service and maintain clear communication with all employees
Ensure a collaborative relationship with the Security and Compliance teams, promoting 'secure by default' principles across all IT systems
Demonstrate and promote IXOPAY’s core values in daily interactions and decision-making
Qualification
Required
Bachelor's Degree in Computer Science, Information Systems, MIS, or related field (or equivalent practical experience)
7+ years of progressive experience in IT operations or internal IT support roles
3+ years in a technical leadership or supervisory capacity
Demonstrated success in hands-on administration of IT systems, identity platforms, endpoint security, device management, networks, and SaaS ecosystems
Strong interpersonal and communication skills, including customer service, conflict resolution, and the ability to translate technical concepts to non-technical audiences
Proven ability to lead, mentor, and hold individuals accountable in a high-growth environment
Experience supporting distributed teams in a remote-first or hybrid organization
Preferred
Experience working within regulated or security-mature environments (SOC 2, ISO 27001, PCI DSS)
Experience partnering closely with security teams on identity, endpoint, logging, and access controls
Experience with automation, scripting, or workflow tooling to improve IT operations
Vendor management, budget planning, and RFP experience
Benefits
Medical, Dental & Vision Insurance
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Employer-paid Life, AD&D, STD & LTD Insurance
Unlimited PTO & Paid Holidays
401(k) Plan with Employer Match
Company
IXOPAY
IXOPAY provides digital payment processing solutions enabling independent, flexible and global payment processing for enterprise merchants.
51-200 employees
H1B Sponsorship
IXOPAY has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Growth StageTotal Funding
unknown2024-04-16Acquired
Leadership Team
Suzanne Rudnitzki
Interim CEO
George Hansen
Chief Revenue Officer (CRO)
Recent News
Columbia West
2025-12-13
Company data provided by crunchbase