Travelport · 38 minutes ago
Senior Product Manager
Denver, CO
Full-time
Hybrid
Mid, Senior LevelTravelport is a technology company that simplifies travel bookings for customers. They are seeking a Senior Product Manager who will drive product strategy and delivery across a complex travel technology ecosystem, requiring strong customer orientation and technical fluency.
Adventure TravelE-CommerceInformation TechnologyInternetShoppingTransportationTravelTravel Accommodations
Responsibilities
Develop a deep understanding of customer needs across travel agencies, suppliers, and developers
Serve as the internal voice of the customer and validate solutions through customer engagement and feedback loops
Balance agency, supplier, and platform needs in a multi‑sided marketplace
Demonstrate strong technical understanding across platform capabilities, including onboarding, authentication, access management, and critical travel industry concepts (NDC, Orders, Ticketing, PNRs, PoS integration)
Show deep fluency in host-based travel operations and agency servicing workflows, including:
Host‑based PNR lifecycle and servicing (creation/modification/commit workflows, segment status behaviors, audit and history awareness)
Queueing and operational processes used for schedule changes, fulfillment follow‑ups, and post‑booking servicing
Ticketing and ancillary document lifecycles (ticket and EMD issuance, exchange/reissue, refund/void) and how document states impact downstream servicing
Operational messaging such as SSR, OSI, and remarks, with an understanding of how data quality affects servicing flows and customer experience
Lead Agile/Lean product delivery models
Prioritize roadmaps and backlogs to maximize customer and commercial impact
Collaborate closely with Product Owners, Engineering, UX, Data, and Commercial teams
Define acceptance criteria and provide feature‑level product acceptance at delivery
Use analytics and quantitative reasoning to guide prioritization and product strategy
Track and report product KPIs (activation, adoption, ROAS, API usage, etc.)
Ensure product decisions drive revenue, efficiency, and ROI while complying with commercial, security, billing, and regulatory considerations
Extensive experience with Jira to structure and manage epics, user stories, dependencies, and Agile workflows across distributed engineering teams
High proficiency in Confluence as a documentation and knowledge‑management hub, including PDDs, strategy docs, decision logs, and stakeholder‑ready updates
Ability to leverage Jira + Confluence together to:
Translate product strategy into executable delivery plans
Ensure clarity of requirements and acceptance criteria
Strengthen collaboration between Product, Engineering, Design, and Commercial teams
Improve transparency, traceability, and delivery predictability at scale
Qualification
Required
Strong customer orientation
Technical fluency
Commercial acumen
Ability to lead cross-functional teams in an Agile environment
Develop a deep understanding of customer needs across travel agencies, suppliers, and developers
Serve as the internal voice of the customer and validate solutions through customer engagement and feedback loops
Balance agency, supplier, and platform needs in a multi-sided marketplace
Demonstrate strong technical understanding across platform capabilities, including onboarding, authentication, access management, and critical travel industry concepts (NDC, Orders, Ticketing, PNRs, PoS integration)
Show deep fluency in host-based travel operations and agency servicing workflows
Lead Agile/Lean product delivery models
Prioritize roadmaps and backlogs to maximize customer and commercial impact
Collaborate closely with Product Owners, Engineering, UX, Data, and Commercial teams
Define acceptance criteria and provide feature-level product acceptance at delivery
Use analytics and quantitative reasoning to guide prioritization and product strategy
Track and report product KPIs (activation, adoption, ROAS, API usage, etc.)
Ensure product decisions drive revenue, efficiency, and ROI while complying with commercial, security, billing, and regulatory considerations
Extensive experience with Jira to structure and manage epics, user stories, dependencies, and Agile workflows across distributed engineering teams
High proficiency in Confluence as a documentation and knowledge-management hub
Ability to leverage Jira + Confluence together to translate product strategy into executable delivery plans
Ensure clarity of requirements and acceptance criteria
Strengthen collaboration between Product, Engineering, Design, and Commercial teams
Improve transparency, traceability, and delivery predictability at scale
Benefits
Medical
Dental
Vision
Employer paid Disability and Basic Life Insurance
Voluntary life options
Competitive 401(k) match
Generous paid time off policy
Hybrid working model
Annual volunteer day off
New Child leave policy
Company
Travelport
Travelport provides business services, as well as transaction processing solutions and data to companies operating in the travel.
Founded in 1971
1001-5000 employees
H1B Sponsorship
Travelport has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (19)
2023 (19)
2022 (27)
2021 (17)
2020 (73)
Funding
Current Stage
Public CompanyTotal Funding
$1.27B2023-12-04Private Equity· $570M
2023-03-31Private Equity· $200M
2020-06-05Private Equity· $500M
Leadership Team
Greg Webb
CEO & Board Member
John Elieson
Chief Operating Officer & Deputy CEO
Recent News
2025-12-16
PR Newswire UK
2025-12-15
2025-12-14
Company data provided by crunchbase