NEOGOV · 2 days ago
Permit Specialist
Madison, AL
Full-time
Onsite
Mid Level
$44K/yr - $49K/yr
3+ years expNEOGOV is the employer for the City of Madison, Alabama, and they are seeking a Permit Specialist. The role involves processing building and trade permit applications, issuing permits, and scheduling inspections while maintaining accurate records and providing customer service support.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Receive, log, process and issue building, trade, and other permits either manually or using computer based permitting software to include New World Systems (NWS) with appropriate approval from authorities having jurisdiction
Issue Certificates of Occupancy and utility certificates or releases based upon evidence of approval by inspectors, authorities having jurisdiction and the Chief Building Official
Checks to ensure that contractors are properly licensed to perform the work for which the permit application is based
Accountable for funds received for permits issued and various other similar transactions
Balance cash receipts and produce daily cash reports
Receive, log and assign inspection requests
Track inspections and review paperwork to ensure that inspections are completed and documented, and inspection reports are correctly filed
Assist in maintaining the department filing system to include scanning and archiving files
Assist customers by answering building and permit related questions or directing customers to the appropriate or responsible division, department or agency having purview
Maintain construction data and departmental statistics
Compile, generate, produce and distribute required and/or periodic reports directed by the Permit Specialist Supervisor or Building Director
Assist in maintaining and making available to customers, building permit applications permitted forms, handouts and other informational brochures
Assigned other administrative duties or special projects as required by the Permit Specialist Supervisor or Building Director
Remain current with department rules, policies and operating procedures as updated and provided by the Permit Specialist Supervisor
Provide back-up support/coverage to other positions and departments as required by the Building Director
Type, file, copy, fax and perform other administrative support functions
Using multi-line telephone, retrieve, log and deliver messages to appropriate staff
Communicate with department personnel working in the field through multi-line telephone or mobile phone as needed
Receive and respond to email messages from customers, staff, other departments and agencies
Assist in maintaining a neat and clean appearance of the customer service areas
Communicate and work closely with other city employees and departments
Performs other related duties as required
Qualification
Required
High School Diploma (or GED) required
At least three years of clerical, customer service, building industry, or similar experience
Must possess the required educational level or its equivalent to perform and comprehend the required knowledge, skills and abilities
Proficient in the use of Microsoft based computers and associated permitting software to include Word, Excel, Outlook, Internet Explorer, New World Systems (NWS), etc
Ability to use e-mail, calendar, contacts and address books, and the Internet
Skill in dealing with people under stressful conditions, especially when working with customers to resolve disputes or complaints
Skill in typing, filing, photocopying, scanning, and faxing operating credit/debit card machines, shredder, etc
Skill in answering and operating a multi-line telephone system to include taking accurate and detailed messages
Ability to remain calm and organized under stress and in time sensitive situations
Skill in documenting receipts for cash and balancing receipts
Ability to take instruction and direction
Ability to communicate well in the written word and verbally and orally with the public
Ability to work on computers and mobility to assist customers at the window
Benefits
$0 Cost Individual Health/Dental Premium
RSA - Retirement Benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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