NMDP · 2 hours ago
Training & Development Specialist
Home Based, Minneapolis, MN, 55401, US
Full-time
Onsite
Entry, Mid Level
$70K/yr - $85K/yr
2+ years expNMDP is an organization focused on donor services, and they are seeking a Training & Development Specialist. This role is accountable for assessing, developing, implementing, facilitating, documenting, and evaluating learning solutions for the Donor Services area and other donor-focused areas.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
Applies instructional design principles (i.e., ADDIE) to assess learning needs, design and develop instructional content, and evaluate the impact of learning solutions
Designs engaging learning solutions via various learning software and tools
Produces multimedia content, including videos, animations, graphics, and other multimedia needs
Creates project training plans and executes accordingly
Directs, assigns, or manages the work of others on project teams (SMEs, etc.)
Collaborates with leadership to deliver learning experiences to the NMDP and various network partners
Applies adult learning principles and participant-centered delivery methods to present learning experiences
Develops and maintains proficiency in techniques that enhance adult learning and promote the retention of knowledge
Provides ongoing maintenance of instructor-led training courses and materials
Adheres to FDA regulatory and continuing education credentialing body requirements related to training
Conducts regular assessments to ensure that training courses meet the current business need
Collaborates with internal and external stakeholders and subject matter experts to create instructor-led learning experiences
Manages logistics for instructor-led courses as needed
Coaches and provides feedback to new hires during training regarding independent job competencies and call quality, keeping supervisors informed
Participates in call calibration, file assessment, ongoing competency conversations as required by the Donor Quality Specialist
Recommends improvements to leadership surrounding training programs
Assesses learning needs and identifies learning gaps for donor specialists and/or workup roles
Supports training initiatives to increase donor availability efforts
Participates in and/or coordinates projects and other activities as assigned
Adheres to patient and donor confidentiality requirements
Qualification
Required
Knowledge of instructional design and adult learning principles
Knowledge of eLearning authoring tools (i.e., Articulate 360, Storyline)
Knowledge of Microsoft Suite of products
Knowledge of facilitation techniques
Knowledge of project management
Ability to develop effective instructional content through authoring software (Articulate 360, Storyline, Adobe, etc.)
Ability to successfully engage diverse audiences through facilitated instructor led training programs
Ability to stay abreast of relevant knowledge and practices in the learning and development field
Ability to demonstrate ability to work successfully with Subject Matter Experts (SMEs)
Ability to communicate effectively in all situations with strong interpersonal and consultation skills
Ability to analyze and solve problems related to training gaps
Ability to prioritize rapidly and manage multiple projects simultaneously
Ability to handle and maintain confidential training information
Ability to travel 1-3 trips per year (as needed)
Education and/or Experience: Bachelor's degree: however, upon evaluation, a combination of equivalent experience and/or education may be substituted for the degree requirement
Education and/or Experience: Demonstrated success in and two years of experience in training, coaching, or instructional design role
Preferred
Degree in Instructional Design, Communication, Instructional Technology, Adult Education, Healthcare, or related field
Benefits
Medical
Dental
Vision
Life and disability
Accident/critical illness/hospital
Well-being
Legal
Identity theft
Pet benefits
Retirement
Paid time off/holidays
Leave and incentive plans
Company
NMDP
NMDP is a non-profit organization that specializes in cell therapy, offering treatments and cures for blood cancer and disorders.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jessica Kowal
Chief Philanthropy Officer
Recent News
2026-01-11
Company data provided by crunchbase