Chase · 5 hours ago
Lead Technical Program Manager - Business Management
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Senior Level, Lead/Staff
7+ years expChase is a leading financial services firm dedicated to helping households and small businesses achieve their financial goals. As a Lead Technical Program Manager, you will drive the successful delivery of complex technology projects, manage resources and budgets, and foster relationships with stakeholders to ensure that technology initiatives align with business goals.
BankingFinancial Services
Responsibilities
Facilitate reporting of Objectives and Key Results (OKRs) and creation of executive reporting updates to line of business senior leadership
Support the Head of Technology for the Global Customer Planforms organization across multiple initiatives and functions
Review existing business management processes and elevate, advocate and integrate best practices
Practicing modernization through our engineering practices on multiple fronts
Promote innovation through organizing multiple forums to improve efficiency gain through innovation and leveraging AI tools
Lead Big Rocks project management from project start through project completion for big program
Coordinate and support of key forums across the teams and take broad objectives and turn it into tactical plans to execute, whether in a delegated fashion to others in the organization or as an individual contributor, monitor and track the progress
Manage business management and oversight of day-to-day operations for the GCP tech organization - Build and maintain effective relationships with stakeholders in various products
Interface with key influencers and decision-makers across various Products, Technology, Analytics and Finance functions
Support the Head of Technology for the Global Customer Planforms organization across multiple initiatives and functions
Coordinate of key forums such as offsite, hackathon etc
Qualification
Required
5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
7+ years of Project Management, Business Management, Project Management Office PMO experience involving complex business, operations and technology delivery
High Proficiency in Microsoft Excel and PowerPoint
Strong interpersonal skills with the ability to build relationships and influence key stakeholders and excellent issue resolution skills
Self-motivated, innovative thinker with the ability to derive, formulate and develop new concepts, processes and value added activities
Must be able to design business reporting and analysis that is clear, concise and actionable
Ability to work effectively with other lines of business, finance teams and technology partners
Strong attention to detail and accuracy - proven ability to produce quality results timely
Drive consistent business management practices, development of OKRs, setting logical key performance measures and reporting driving towards continuous improvement in accuracy and control
Providing resource management communications, planning/forecasting guidance and coordination for core business requirements
Sourcing, collating and reporting the data required relating to OKRs, Product Roadmaps, Metrics, Financial Updates including future iterations and improvements
Preferred
Experience with JIRA and Confluence
Experience with Business applications (Tableau)
Experience with AI tools
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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