Enrollment Coordinator jobs in United States
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OU Education Services · 4 hours ago

Enrollment Coordinator

OU Education Services is seeking an Enrollment Coordinator to provide essential administrative and operational support to the Enrollment team. The role involves managing documentation, handling administrative tasks, and supporting communication workflows to ensure a smooth admissions process for prospective students.

Education Management

Responsibilities

Collect, organize, and track required student documents (transcripts, identification, forms, etc.)
Ensure accuracy and compliance in all student files and records
Upload, update, and maintain data within CRM and student information systems
Monitor document status and communicate with students regarding missing or incomplete items
Provide day-to-day administrative support to Enrollment leadership and coaches teams
Assist with reviewing student files in the system, checking for new documents, and fulfilling steps in the admissions process that allow for Enrollment Coaches to follow up with the applicant/student
Support data entry, reporting, and basic CRM tasks as requested
Help maintain team calendars, inboxes, and workflow organization
Respond to routine student questions via phone, email, or text, using prepared templates or scripts
Route more complex inquiries to the appropriate advisor or manager
Support outbound communication for application reminders, documentation requests, and enrollment next steps
Collaborate closely with advisors, managers, and cross-functional partners (Marketing, Student Success, Operations) to ensure timely student movement through the pipeline
Support special projects related to new program launches, documentation updates, and enrollment events
Assist with audit checks to ensure data accuracy and process consistency

Qualification

CRM systemsMicrosoft OfficeOrganizational skillsCustomer serviceCommunication skills

Required

High school diploma required; associate or bachelor's preferred
Strong organizational skills with excellent attention to detail and accuracy
Comfortable managing multiple tasks in a fast-paced environment
Strong written and verbal communication skills
Basic proficiency in Microsoft Office and familiarity with CRM systems (Salesforce a plus)
Ability to type 45+ wpm
Customer-service - oriented with a supportive and professional demeanor
Ability to work additional hours when necessary to complete time-sensitive tasks

Preferred

Prior administrative, office, or student services experience strongly preferred

Company

OU Education Services

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OU Education Services (OUES) is a not for profit organization focused on providing online learning services to the University of Oklahoma to meet the online education needs of adult learners.

Funding

Current Stage
Early Stage
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