Geiger Pump & Equipment Company · 6 hours ago
Municipal Group Customer Service Representative
Rosedale, MD
Full-time
Onsite
Entry Level
1+ years expGeiger Pump & Equipment Company is seeking a detail-oriented customer service professional to join their growing municipal team in Baltimore. This role is crucial in supporting customer service efforts and ensuring smooth operations, focusing on order processing and customer communication.
Industrial EngineeringIndustrial ManufacturingManufacturingSales
Responsibilities
Champion Geiger's core values: Continuous Improvement, Customer Focus, Personal Accountability, and Teamwork
Manage orders effectively, inputting sales and shop orders into our business system (SAGE 300)
Coordinate order entry, product sourcing, purchasing materials through supplier portals and SAGE 300
Keep customers and sales engineers informed about order progress
Collaborate with our logistics and project management team to ensure timely order fulfillment and exceed customer expectations
Qualification
Required
1-3 years of relevant experience in customer service
Adept at handling multiple tasks in a fast-paced environment
A team player who's also comfortable working independently
Proficient with various computer programs and quick to learn new software
Detail-oriented with strong follow-up skills
An effective communicator, both in writing and verbally
Positive and solution-oriented when facing challenges
Benefits
401(k)
401(k) matching
Competitive salary
Dental insurance
Donation matching
Flexible schedule
Health insurance
Paid time off
Parental leave
Tuition assistance
Vision insurance
Wellness resources
Comprehensive health benefits (medical, dental, vision) and wellness program
401(k) plan with company match
Generous paid time off
Tuition reimbursement for continued education
Paid parental leave
Time off for community volunteering
Flexible scheduling and our friendly, collaborative environment
Company
Geiger Pump & Equipment Company
Leader in the Mid-Atlantic Region providing equipment, repair, engineering services for pumps, blowers, vacuum pumps, specialty systems, and process equipment to the industrial and municipal markets.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-03-15Acquired
Company data provided by crunchbase