Energy Services Engineer (Customer-Facing Role) jobs in United States
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Eversource Energy · 3 hours ago

Energy Services Engineer (Customer-Facing Role)

positionWestwood, MA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$46.26/hr - $46.26/hr
date2+ years exp

Eversource Energy is seeking an Energy Services Engineer to combine technical expertise with customer service in delivering innovative energy solutions. The role involves serving as the primary point of contact for customers, managing service requests, and promoting energy efficiency while ensuring seamless delivery of electric services.

DeliveryElectrical DistributionEnergyEnergy EfficiencyNatural ResourcesOil and GasRenewable EnergyStaffing Agency
badNo H1Bnote

Responsibilities

Serve as the technical liaison for customers, explaining energy use and applications
Conduct engineering studies and prepare detailed reports on energy solutions
Manage inquiries related to billing, rates, and service for assigned customer segments
Support Account Executives with work order creation and coordination
Communicate company standards, policies, and contractual requirements to customers
Track and prioritize customer work requests, ensuring timely service delivery
Collaborate with internal teams to implement distribution system modifications
Promote energy efficiency programs and identify opportunities for new business development

Qualification

Engineering degreeElectro-technologies experienceCustomer focusProblem-solving abilityInitiative

Required

Bachelor's degree in Engineering
2+ years of experience with electro-technologies and end-use applications across residential, commercial, and industrial sectors
Strong customer focus
Problem-solving ability
Initiative
Valid driver's license
Access to a personal vehicle

Benefits

Competitive pay and comprehensive benefits.

Company

Eversource Energy

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Eversource transmits and delivers electricity and natural gas for more than 3.6 million electric and natural gas customers.
dateFounded in 1966
location
Hartford, Connecticut, USA
people-size10001+ employees
web-link
https://www.eversource.com/

Funding

Current Stage
Public Company
Total Funding
$1.49B
Key Investors
US Department of Energy
2025-10-17Post Ipo Debt· $600M
2025-03-04Post Ipo Debt· $800M
2024-08-19Grant· $89M

Leadership Team

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Thomas May
President and CEO
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Paul Chodak III
Executive Vice President and Chief Operating Officer
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Recent News

Hartford Business Journal
Eversource urges PURA to quickly resolve $1 billion in storm costs
2026-01-25
Business Wire
Eversource Energy Schedules Fourth Quarter Earnings Call
2026-01-23
NH Business Review
The Latest: Week of January16, 2026
2026-01-22
Company data provided by crunchbase