Terex Corporation · 2 hours ago
Aftermarket Customer Support
USA, MI, Durand
Full-time
Onsite
Senior Level
5+ years expTerex Corporation is a global industrial equipment manufacturer, and they are seeking a highly motivated OEM Aftermarket Sales/Support Specialist. The role involves driving aftermarket sales and services, ensuring customer satisfaction, and collaborating with various teams to support customers in maintaining and servicing their equipment.
ConstructionEnterprise SoftwareInfrastructureManufacturingRecyclingShippingTransportation
Responsibilities
Promote and sell OEM aftermarket parts and services to existing and new customers, ensuring revenue growth and profitability within the aftermarket segment
Build and maintain strong relationships with key customers, including dealerships and end users, providing support and expert advice on the use and proper selection of OEM parts and products
Provide technical support for aftermarket products, including troubleshooting, identifying parts, and offering solutions for repairs and upgrades
Collaborate with distribution partners to manage inventory levels of aftermarket parts and products, ensuring timely availability and delivery to customers
Work with customers on the use of our dealer portal, iStore and related programs
Manage orders in a timely manner and update customers accordingly with lead times and pricing
Work closely with engineering, purchasing, and operations teams to ensure proper aftermarket pricing and margin targets
Provide regular updates and reports on sales performance, quotes, customer feedback, and market trends to help grow market share
Various projects and responsibilities as assigned
Qualification
Required
High School Diploma or GED
Preferred
5+ years of proven experience in aftermarket sales, technical support, or customer service within an OEM environment
Experience with MS Office
Excellent communication and interpersonal skills, with the ability to build rapport with customers and internal teams
Problem-solving mindset with the ability to handle complex customer issues and provide timely solutions
Strong organizational skills and attention to detail
Knowledge of Parts Manuals, Bill of Materials and engineered prints
Strong negotiation and sales skills with a results-driven approach
Benefits
Paid vacation
401(k)
Medical
Dental
Vision
Company
Terex Corporation
Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry.
5001-10000 employees
H1B Sponsorship
Terex Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.35B2024-09-30Post Ipo Debt· $750M
2021-04-01Post Ipo Debt· $600M
2016-07-28Post Ipo Equity
Leadership Team
Simon Meester
Chief Executive Officer
Jennifer Kong-Picarello
CFO & SVP
Recent News
2026-01-19
Company data provided by crunchbase