White Cap Canada · 3 hours ago
Group Digital Product Manager, Commerce Experience
United States
Full-time
Remote
Senior Level
7+ years expWhite Cap Canada is committed to Building Trust on Every Job, and they are seeking a Group Digital Product Manager to oversee the WhiteCap.com experience. This role involves leading a team of Product Managers to ensure alignment across various departments while driving customer value and business results through a cohesive product vision and strategy.
Construction
Responsibilities
Own the holistic product vision and roadmap for WhiteCap.com across B2B-first and B2C use cases. Ensure individual product team roadmaps align to enterprise outcomes (revenue, adoption, efficiency, customer satisfaction). Balance short-term commercial needs with long-term platform strategy and architectural health. Make and escalate trade-off decisions across teams, timelines, and investments
Lead, coach, and develop three Product Managers, supporting both execution excellence and career growth. Set clear expectations around outcome ownership, decision quality, and accountability. Foster a strong product culture grounded in customer empathy, data-driven decision-making, and continuous improvement
Ensure deep understanding of end-to-end customer journeys including search, browse, pricing, checkout, fulfillment, and post-purchase. Identify and prioritize cross-journey opportunities that individual teams cannot solve independently. Champion customer-centric thinking while maintaining commercial rigor
Establish shared KPIs and success metrics across Product, Experience, and Commerce. Ensure teams are measured on business and customer outcomes, not output or feature delivery. Partner closely with Commerce and P&L leaders to align incentives, priorities, and investment decisions
Serve as the primary product partner to senior leaders across Engineering, UX, Merchandising, Marketing, Supply Chain, and Operations. Communicate strategy, progress, risks, and impact clearly to executive stakeholders. Navigate and resolve conflicts between experience quality, speed to market, and commercial performance
Qualification
Required
Typically requires BS/BA in a related discipline
Generally 7+ years of experience in a related field
May require certification
Advanced degree may offset less experience in some disciplines
Preferred
7+ years of Product Management experience, including people leadership
Experience owning product strategy and outcomes across multiple teams or product areas
Strong track record of partnering with Engineering, UX, and Commerce leaders
Experience leading B2B eCommerce over modern architecture
Demonstrated ability to drive alignment in complex, multi-stakeholder environments and strong strategic thinking paired with hands-on execution mindset
Familiarity with P&L-driven environments and outcome-based operating model
Experience scaling product teams and operating models in growing organizations
Company
White Cap Canada
Official White Cap Canada Account.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase