Chase · 4 hours ago
Product Manager - Core Cash Fraud Prevention - Payments - Vice President
10410 Highland Manor Dr, Tampa, FL, 33610, US
Full-time
Onsite
Mid, Senior Level
$109K/yr - $178K/yr
5+ years expChase is one of the oldest financial institutions offering innovative financial solutions. They are seeking a Product Manager in Core Cash Fraud Prevention to lead the end-to-end product life cycle, drive product innovation, and ensure high-quality customer experiences while managing fraud prevention strategies.
BankingFinancial Services
Responsibilities
Develops a product strategy and product vision that delivers value to customers, aligned with business objectives and risk appetite for fraud prevention solutions
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap, including threat analysis, competitive benchmarking, and emerging fraud pattern identification
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition using Agile methodologies
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, reliability, fraud detection effectiveness, and false positive rates
Leads the design, development, and optimization of fraud detection rules, models, and algorithms for core cash payment channels including Wires, ACH, RTP, and emerging payment methods
Analyzes fraud trends, attack vectors, and typologies to continuously enhance detection capabilities while balancing fraud prevention effectiveness with customer experience
Collaborates with data science teams to develop and deploy machine learning models for fraud detection and defines fraud case management workflows and investigation processes
Leads the design and implementation of on-premises fraud prevention solutions with consideration for security, scalability, and performance requirements
Develops and executes migration strategies to transition fraud detection capabilities from legacy systems to modern platforms with zero or minimal disruption through comprehensive testing and contingency planning
Designs fraud detection and prevention mechanisms that comply with regional regulatory requirements
Collaborates with compliance, legal, and risk teams to ensure product features meet all applicable regulatory standards, fraud reporting obligations, and maintain proper documentation and audit trails for regulatory examinations
Qualification
Required
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Minimum 3 years of Financial Technology experience with deep understanding of Banking Payment Domain including Wires, ACH, Real Time Payments, and ISO 20022 standards
Extensive experience working with fraud detection systems and deep understanding of fraud patterns, typologies, and attack vectors in payment ecosystems, including experience with fraud case management and investigation workflows
Proven experience designing and implementing on-premises payment and fraud prevention solutions
Strong proficiency in Agile development methodologies and tools (JIRA) with ability to write clear, comprehensive user stories following INVEST principles with well-defined acceptance criteria
Strong understanding of regional payment regulations and fraud prevention requirements across multiple jurisdictions (US, EMEA, APAC), and fraud reporting obligations
Experience with API design, contract definition, and specifications (Swagger preferred) and knowledge of web service protocols and technologies (SOAP, XML, JSON)
SQL and database scripting capabilities with ability to analyze large datasets
Bachelor's or Master's degree required; Engineering, Computer Science, Mathematics, or related quantitative field strongly preferred
Preferred
Demonstrated prior experience working in a highly matrixed, complex organization
6-12 years of experience in software development or technology companies
Expertise in fraud detection methodologies, machine learning models, and rule-based engines
Experience with fraud detection rule engines and scoring models
Knowledge of vendor products like threat metrix, emailage, neustar and zimperium
Track record of delivering products with 'first time right, on-time delivery' approach
Experience gathering and synthesizing requirements from diverse stakeholders including fraud investigators, compliance officers, and business partners through structured interviews and feedback sessions
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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