Apply on Employer Site

Qmatic · 4 hours ago

Bilingual Support Technician -French Speaking

Duluth, GA

Full-time

Onsite

New Grad, Entry Level

Qmatic is a global leader in reshaping connections between people and services for truly excellent customer experiences. They are seeking a Support Technician to deliver technical support to customers across the US and Canadian markets while collaborating with local and global teams.

Information ServicesInformation Technology

H1B Sponsor Likely

Responsibilities

Provide technical support via phone, email, and portal

Troubleshoot hardware and software issues

Manage support tickets in line with SLAs

Work closely with teams such as Onboarding, Technical Success, and Sales

Qualification

Technical support experienceTroubleshooting skillsFluent FrenchWindows environmentsSQL ServerOracleSolution-oriented mindsetCustomer-first mindset

Required

Experience in technical or customer support

Fluent French speaking skills; business and technical proficiency

Strong troubleshooting skills

Knowledge of Windows environments, SQL Server and/or Oracle

A customer-first, solution-oriented mindset

Company

Qmatic

Qmatic Group is the global leader in customer journey technology solutions and insights.

Founded in 1981

Duluth, Georgia, USA

201-500 employees

https://www.qmatic.com/

H1B Sponsorship

Qmatic has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)

Funding

Current Stage

Growth Stage

Total Funding

unknown

2007-06-15Acquired

2004-10-28Private Equity

Recent News

EIN Presswire

Port Digital Queuing Platform Market Size Worth $1.57 Billion by 2029 - Exclusive Report by TBRC

2025-10-30

Company data provided by crunchbase