BlueCrest · 4 hours ago
Technical Trainer
Hartford, CT
Full-time
Hybrid
Entry, Mid Level
$95K/yr - $105K/yr
2+ years expBlueCrest is a leading provider of enterprise print, mail, and customer communications solutions. They are seeking a Technical Trainer to conduct training courses for clients and employees on complex systems, develop course content, and collaborate with various teams to enhance training effectiveness.
Information TechnologyIT Management
Responsibilities
Strong organizational ability to plan and execute effectively deliver training to all levels in a variety of hardware and software products
Manage classroom time and audience participation appropriately
Provide one-on-one coaching to training participants and their managers
Work with Instructional Design team to create training materials including: facilitator and participant guides, learning activities, job aids and other learning tools as needed
Customize training materials and tailor delivery techniques for varying audiences and needs
Assist in design of computer-based and multimedia curriculum
Continuously enhance technical instructional delivery and presentation skills
Plan and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulations and workshops
Evaluates performance during and after training by completing participant evaluations to enhance development plan and proficiency levels
Manage multiple training projects at the same time
Collaborate with Subject Matter Experts to create the appropriate content and context for learning
Analyze content, target audience, job tasks and learner environments to make appropriate decisions on training approaches
Ability to identify and provide follow-up and remedial training for Qualification programs
Experience in using Learning Management System s (LMS) to coordinate, track and report on employee training
Execute program measurements and strategy to evaluate the impact of training
Audit classes and provide peer feedback to other instructors
Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses
Ensure the quality and consistency of course content throughout a course life cycle
Identify and develop training materials; Pre-work, Trainer deck, participant guide, learning aids, quizzes, exams and hands on module
Qualification
Required
Experience in a technical and/or field service position
Experience with Microsoft Office Suite
Strong communication/personal interaction skills
Strong presentation, facilitation and creative problem-solving skills
Strong planning and organizational skills
Ability to function well in a high change environment
Ability to manage workloads and prioritize requests to meet deadlines
Ability to work independently and with minimum direction
Team player
Bachelor s Degree or equivalent experience
2-5 years field experience operating, maintaining and troubleshooting complex systems
Preferred
Experience or certificate in adult education preferred
Benefits
Medical
Dental
Vision coverage
Flexible spending accounts
Life insurance
Disability income
401(k) Savings Plans
Employee assistance and wellness programs
Company
BlueCrest
Bluecrest is an IT company dealing with enterprise print, mail ballet solution(vote-by-mail) & customer communications solutions.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kim Anderson
President & CEO
Dennis LeStrange
Executive Chairman
Recent News
2025-09-12
Hartford Business Journal
2025-09-07
Company data provided by crunchbase