City of Baltimore · 3 hours ago
Operations Coordinator, Employer Services (NCS) - Mayor's Office of Employment Development
Charles L. Benton, Jr. Building
Full-time
Onsite
Mid Level
$57K/yr - $91K/yr
3+ years expThe City of Baltimore is dedicated to driving social impact and enhancing the local economy through its Mayor's Office of Employment Development. The Operations Coordinator will provide senior-level administrative support to the Employer Services division, coordinating various tasks and projects to ensure an efficient working environment while assisting in workforce development initiatives.
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Responsibilities
Provides senior-level administrative support to the division leader and other members of the MOED Employer Services team
Arranges and schedules meetings, distributes information, prepares reports and presentations, and performs other administrative tasks to ensure an efficient working environment, as well as coordinates and supports special projects
Assists the division leader in coordinating office services such as personnel administration, payroll functions, budget preparation and control, ordering and maintaining office supplies, records maintenance, and setting up virtual meetings
Performs administrative functions for special recruitment projects and events
Research and prepare statistical reports and correspondence
Compiles, maintains, and submits industry-specific, case management, and placement data Employer Services reports
Maintains Employer Services email distribution lists, databases, and management information systems
Acts as a liaison to MOED Communications Department
Conducts employer and job seeker outreach; distributes division newsletters, announcements and recruitment notices
Assists division leader with the coordination of administrative aspects of planning grants and programs
Exercises sound independent judgement in screening mail, telephone calls and visitors
Receives and prepares responses to inquiries from customers and staff
Manage division leaders’ calendars and respond to scheduling requests
Performs administrative duties such as drafting, editing, typing reports and letters, and other correspondences
Communicates verbally and in writing, with internal and external customers on behalf of the division leaders as needed
Writes reports and letters relative to interpretation of federal, state and local laws, policies and regulations pertaining to MOED’s mission
Engages and conducts employer meetings for the Employ Baltimore Ordinance; completes and reviews employment analyses, required reports and provide overview of workforce solutions available to employers
Qualification
Required
Have a high school diploma or GED Certificate
Have 3 years' experience performing and coordinating moderately complex administrative/operations projects is required
Thorough knowledge of workforce development preferably MOED's functions and services
Must be able to work independently in the planning, organization, and execution of complicated and reoccurring tasks and assignments
Expert proficiency level with MS Office products to include Outlook, Word, Excel, PowerPoint, Access and Visio with a high-level competency in navigating the internet
Ability to learn and use MOED and City designated software programs such as WorkDay, ADP E-time, and the Maryland Workforce Exchange
Ability to read, write, and interpret a variety of internal city documents, policies, and procedures, and external communications to include federal, and state grants, Memorandums of Understanding, agreements and contracts
Demonstrates excellent presentation skills
Ability to review, dissect, and solve practical administrative and office issues/concerns
Ability to demonstrate critical thinking skills
Develops and maintains effective business and professional relationships with internal and external customers
Must be able to verbally address individuals of diverse backgrounds and abilities in a tactful manner
Ability to meet and greet visitors in an effective and professional manner and to establish and maintain effective working relationships with superiors, associates, representatives of other organizations, and the general public
Ability to perform duties and daily tasks thoroughly and accurately
Preferred
Experience with Drupal is a plus
Benefits
Medical
Prescription drug
Dental
Vision
Optional life
AD&D
FSA plans
Wellness programs
Support groups
Workshops
Company
City of Baltimore
City of Baltimore is a government administration that provides public monuments and general services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Debbie Jacobs Rock
CEO/Founder
Alexandra (Alli) Smith
Chief of Partnerships & Philanthropic Strategy
Recent News
2025-09-24
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