Planet Depos · 2 hours ago
Systems Engineer - Tier 3
Rockville, MD
Full-time
Onsite
Senior Level, Lead/Staff
$90K/yr - $90K/yr
10+ years expPlanet Depos is a company focused on providing advanced technical support, and they are seeking a Systems Engineer – Tier 3 to manage their Microsoft and AWS environments. The role involves providing escalated support, managing cloud services, and ensuring effective communication with users to resolve technical issues.
ConsultingLegalVideoVideo Conferencing
Responsibilities
Review all aspects of the Azure environment
Manage Office 365\Microsoft Teams\SharePoint and Azure
Implement and manage Microsoft Intune
Provides overall monitoring of the standards, procedures, and integration of systems through Azure Cloud Architecture design
Review all aspects of the AWS environment
Performs day-to-day activities required to manage cloud services (AWS, Azure), utilizing a broad set of tools to manage and administrate cloud infrastructure including resolving Incidents and problem tickets
Document the Cloud infrastructure
Provide phone and helpdesk support for local and off-site employees if necessary
Diagnose system errors and other issues
Project manage larger implementations using a cloud Project management solution
Utilize ticket tracking system to document all support incidents
Assist with maintaining inventory of hardware, software and support assets
Advise and mentor Help Desk Technicians
Support software applications, including troubleshooting programs, testing, and applying new software releases
An advanced understanding of Cybersecurity technologies. (MFA, DUO, MDM, etc.)
Meet SLA’s, KPI’s and Metrics as defined
Perform other duties as assigned
Qualification
Required
Strong background in Microsoft Active Directory
Strong background in Azure Active Directory
Strong background in Microsoft Office 365 administration
Strong background in Microsoft Azure management
Strong background in Microsoft Intune
Minimum of 10 years' experience in the Information Technology field
Minimum of 5 years' experience managing and maintaining a Microsoft Azure and Office 365 environment
Microsoft Azure Certifications
Advanced understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and solve advanced technical issues
Must have great attention to detail and excellent verbal and written communication skills
Must be motivated, organized, and work well under pressure
Must be able to work well without direct supervision
Must have a strong sense of urgency and ability to prioritize
Benefits
Medical
Dental
Vision
Voluntary Term Life Insurance
Voluntary Whole Life Insurance
Voluntary Long Term Disability
PTO
Paid Holidays
401(k)
Employee Assistance Program (EAP)
Company
Planet Depos
Planet Depos is a legal services company specializing in court reporting, videography, and video conferencing services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joseph DiMonte
Founder & Managing Partner
Steven Parks
Account Executive
Recent News
2025-07-14
2025-06-16
Company data provided by crunchbase