Santa Fe College · 2 hours ago
Work Study Student, Financial Aid
Northwest Campus - Gainesville, FL
Full-time
Onsite
New GradSanta Fe College is seeking a Work Study Student to provide support in the Financial Aid Office. The role involves greeting visitors, managing calls, and providing administrative assistance while ensuring the confidentiality of student records.
Higher Education
Responsibilities
Provides a professional, helpful, and welcoming atmosphere by greeting, responding to, and directing visitors in-person and over the phone
Distributes mail and office supplies and operates and maintains copier/printer
Accepts, screens, and routes telephone calls concerning activities and operations of the office, directing inquiries as appropriate and/or providing information
Provides administrative support to the faculty and other staff members
Strictly honors the privacy and security of student records and other sensitive information according to appropriate state, federal and college regulations, policies, and procedures
Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality
Provides service excellence through courteous, informed, accessible, and professional engagement
Performs other duties as assigned
Qualification
Required
Must be a currently enrolled Santa Fe College student, in good academic standing, taking six (6) or more credit hours
A criminal background check will be conducted
Must maintain a 2.5 GPA
Ability to work successfully in a multi-cultural environment
Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment
Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job
Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills
Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions
Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames
Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions
Detail Oriented - Proven accuracy and attention to detail
Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response
Company
Santa Fe College
Santa Fe College was established in 1965 to offer wide access to quality higher education.
Founded in 1966
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Barnes
Vice President Administrative Affairs/CFO
Bill Penney
Associate Vice President ITS and Chief Information Officer
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