Fjällräven · 6 hours ago
Full-Time Retail Supervisor
Palo Alto, CA
Full-time
Onsite
Mid Level
$19.50/hr - $23/hrFjällräven is a global outdoor brand committed to sustainability and connecting people to nature. As a Retail Supervisor, you will lead by example on the sales floor, guide daily operations, and foster a positive team culture while ensuring exceptional guest experiences.
Retail
Responsibilities
Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service
Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests
Foster a positive, collaborative team culture grounded in respect, learning, and shared purpose
Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions
Support operational excellence, including inventory accuracy, stock organization, and visual standards
Help ensure a safe, secure, and compliant store environment
Model sustainability in action, sharing programs like the Arctic Fox Initiative with guests and teammates
Support community engagement through store events and local partnerships that reflect Fjällräven's values
Represent the brand with authenticity, curiosity, and care, both in and beyond the store
Qualification
Required
Prior experience in retail or customer service
Leadership skills rooted in trust, example, and collaboration
A strong track record of delivering thoughtful, memorable guest experiences
Clear communication, organization, and time-management skills
Passion for the outdoors, sustainability, and continuous learning
Comfort using retail systems (POS, inventory tools), or a willingness to learn
Benefits
401(k) with employer match to support your long-term financial wellbeing
Comprehensive health and wellness benefits for full-time roles, including medical, dental, and vision coverage
Generous paid time off to rest, recharge, and get outside
Product discounts and access to Fjällräven outdoor events
A strong commitment to sustainability, quality craftsmanship, and responsible business practices
Company
Fjällräven
In 1960, Åke Nordin founded Fjällräven in the Swedish town of Örnsköldsvik.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase