Acorn Stairlifts, Inc. · 5 hours ago
Third Party Specialist
Orlando, FL, US
Full-time
Onsite
Mid Level
4+ years expAcorn Stairlifts, Inc. is seeking a 3rd Party Specialist responsible for maintaining relationships with agencies and charitable organizations outside the scope of Medicare and Medicaid. The role involves managing accounts from consultation through invoicing and ensuring compliance with various requirements.
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Responsibilities
Obtain and maintain relationships on a business to business level with agencies (local, state, federal) and charitable organizations
Work on accounts from the initial consultation, through invoicing and payment of either installation of new stairlifts, or servicing of existing stairlifts
Research all agencies and organizations that inquire with Acorn Stairlifts to confirm that they are viable options as 3rd party payers
Prepare contractual documents to register as a vendor or provider with all workable agencies
Confirm that quotes contain the appropriate information regarding the amount of each lift being quoted, sales tax, and permit fees as applicable
Validate prescriptions of medical necessity and/or sales tax exempt certificates with Finance, and remove or add tax as needed from the quotes
Communicate contractual information with each 3rd party agency representative so that they are up to date on the status of each account
Track each account on the Third Party Customer Database Excel Spreadsheet in the Compliance folder within the K Drive, filling in all available information
Gather contact information for each agency representative from Sales or Customer Support
Maintain each customer profile on the spreadsheet and in APLX, being sure to update the notes for future reference so that anyone reviewing the account has the most up to date information
Qualification
Required
Have a background working with government agencies at various levels (local, state, federal), as well as experience working with charitable organizations is preferable
Have a working knowledge of medical terminology and DME codes, or the ability to locate any needed information online, and the ability to express your findings to Acorn Stairlifts staff, agency reps at all levels, and customers (if needed)
Research all agencies and organizations that inquire with Acorn Stairlifts to confirm that they are viable options as 3rd party payers
Prepare contractual documents to register as a vendor or provider with all workable agencies
Confirm that quotes contain the appropriate information regarding the amount of each lift being quoted, sales tax, and permit fees as applicable
Validate prescriptions of medical necessity and/or sales tax exempt certificates with Finance, and remove or add tax as needed from the quotes
Communicate contractual information with each 3rd party agency representative so that they are up to date on the status of each account
Track each account on the Third Party Customer Database Excel Spreadsheet in the Compliance folder within the K Drive, filling in all available information
Gather contact information for each agency representative from Sales or Customer Support
Maintain each customer profile on the spreadsheet and in APLX, being sure to update the notes for future reference so that anyone reviewing the account has the most up to date information
Excellent organizational skills
Intermediate level of proficiency with Microsoft Office Suite
Excellent written and oral communication skills
Ability to communicate key messages needed for effective productivity
Excellent project management skills to enable on-time delivery of quality results
Works independently with minimal supervision
Must be able to multi-task with excellent attention to detail
Strong interpersonal and leadership skills
At least a two year college degree or related experience
A combination of related education, experience, or training totaling 4 + years may substitute for degree
A background in working with government agencies at various levels (local, state, federal), as well as experience working with charitable organizations
Must occasionally lift and/or move up to 10 pounds
Regularly required to sit, speak, and listen; occasionally required to stand, walk, stoop, kneel, crouch or crawl
Company
Acorn Stairlifts, Inc.
Acorn Stairlifts is the World Leader in the manufacture, installation and innovation of stairlifts.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kimberly De Jesus
Senior Human Resources Business Partner
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