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NLB Services · 1 day ago

Application Operations (AppOps) Engineer

Berkeley Heights, NJ

Contract

Onsite

Mid Level

NLB Services is seeking an Application Operations (AppOps) Engineer who will play a critical role in ensuring the stability, performance, and operational readiness of enterprise applications. The role involves providing hands-on technical support across distributed systems and hybrid cloud platforms, while also focusing on automation, monitoring improvements, and continuous enhancement of high-availability applications.

AnalyticsConsultingRecruiting

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Rohit Kumar

Responsibilities

Provide hands‑on technical support for production and non‑production applications across multiple platforms (Linux, Unix, or Windows environments)

Troubleshoot and resolve issues in multi-tier distributed systems, APIs, web services, and batch/transaction processing environments

Participate in a rotating 24x7 on-call schedule, responding to escalations affecting clients, transactions, tokens, batch jobs, file transmissions, and/or internal workflows

Create and enhance monitoring, dashboards, alerts, and health checks using enterprise monitoring tools (e.g., Splunk, AppDynamics, Dynatrace, ExtraHop)

Implement and automate operational tasks including deployments, environment validation, job monitoring, error detection, and alert remediation

Support release deployments, configuration updates, change management activities, and fallbacks during maintenance windows

Collaborate with development, QA, and product teams to ensure applications are production‑ready

Analyze production incidents, identify patterns, and contribute to root cause analysis (RCA), preventive actions, and continuous improvement

Maintain technical documentation, knowledge articles, runbooks, and support procedures

Support capacity planning, performance tuning, stability initiatives, and ongoing modernization efforts

Qualification

CI/CDJenkinsOpenShiftAzureAnsibleTerraformBuild DeploymentMonitoringTechnical SupportRoot Cause Analysis

Required

CI/CD

Jenkins

OpenShift

Azure

Helm

Ansible

Terraform

Build Deployment

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