Gates Hudson · 5 hours ago
Administrative Assistant
Gates Hudson is seeking an Administrative Assistant who will provide vital support to the Property Manager and Leasing staff. The role involves various administrative tasks including managing files, completing lease paperwork, and maintaining a professional atmosphere in the leasing office.
Real Estate
Responsibilities
Provide administrative support to the Property Manager, Leasing, and Maintenance staff
Develops, maintains, and updates filing system for the Property Manager and Leasing staff
Correctly complete all lease applications and verifications. Notify prospects of results. Type miscellaneous resident communications as needed
Complete all lease paperwork including related addendums, accept rents and deposits
Complete guest cards including any required documentation on all prospects, send thank-you notes and perform follow-up
Maintain a professional, yet friendly atmosphere in the leasing office and other areas where prospects and residents meet
Welcome and tour prospects, qualify, determine wants and needs, professionally present community and specific apartments while providing features and benefits
Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rent ready units and partially accessorized mini model units
Ensure the entire tour route to all common area, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition
Answer incoming phone calls and handle accordingly whether it is a prospect call, irate residents, service request, etc
Shop competition monthly and update market survey
Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction
Correctly complete all lease applications and verifications. Notify prospects of results. Type miscellaneous resident communications as needed
Retrieves information from files when directed by the Property Manager and Leasing Staff
Assist and support Property Manager and Leasing staff with budget preparation, monitoring report compliance
Schedule integrity interviews for the Property Manager
Attend the property staff meetings and prepare the minutes
Handle telephone inquiries for Property Manager regarding resident issues and requests
Maintain and coordinate the Property Managers calendar of scheduled events
Distribute property mail to the correct staff members
Acts as the liaison with other departments, such as the corporate office
Creates general correspondences, memos, charts, tables, graphs, business plans
Proofreads all reports for spelling, grammar, and page layout
Copy check requests and send to accounts payable for travel reimbursement and credit card expenses
Qualification
Required
High school diploma or equivalent
Excellent customer service, verbal and written communication skills
Preferred
1-2 years of administrative experience is a plus