Mainsail Lodging & Development · 10 hours ago
IT Technician
Fort Myers, FL
Full-time
Onsite
Entry Level
1+ years expMainsail Lodging & Development is looking for an IT Technician who will provide technical assistance and support to hotel staff and guests. The role involves troubleshooting hardware and software issues, assisting with user training, and collaborating with corporate IT staff on various projects.
HospitalityReal Estate
Responsibilities
Receive, configure, install and support computer hardware and peripherals in a networked environment
Troubleshoot, diagnose and repair hardware and software issues for users in their workspace
Assist the Corporate IT staff in the roll-out of network, operating system and software upgrades and patches as those requirements arise
Maintain PCI and Brand standards
Use common hand tools, diagnostic and predictive software and tools to perform routine maintenance and upgrades on computers, peripherals and network hardware and appliances
Perform other departmental duties as may be required by Management
Responsible for maintaining a clean, safe and hazard free work environment
Ability to assist with AV needs including setting up projectors, laptops, and basic AV needs
Other duties as assigned by Management
Qualification
Required
High School diploma, GED, or equivalent required
Ability to work in a team
Excellent interpersonal and communication skills-written and verbal
One (1) year of experience in computer hardware support and maintenance is preferred
Ability to assist with AV needs including setting up projectors, laptops, and basic AV needs
Receive, configure, install and support computer hardware and peripherals in a networked environment
Troubleshoot, diagnose and repair hardware and software issues for users in their workspace
Assist the Corporate IT staff in the roll-out of network, operating system and software upgrades and patches as those requirements arise
Maintain PCI and Brand standards
Use common hand tools, diagnostic and predictive software and tools to perform routine maintenance and upgrades on computers, peripherals and network hardware and appliances
Perform other departmental duties as may be required by Management
Responsible for maintaining a clean, safe and hazard free work environment
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must maintain composure and objectivity under a fast pace work environment and demanding guest situations
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers, guests and vendors
Preferred
Associate degree in a computer related discipline is preferred
Previous hotel or hospitality experience a plus
Benefits
Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
All above-listed benefits except for Medical Insurance and Holiday Pay
Company
Mainsail Lodging & Development
Mainsail Lodging & Development is a hospitality company specializing in resort property management services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jill Lemaster
Chief Financial Officer
Susan Marlow
Chief People Officer
Recent News
St Pete Catalyst
2025-09-22
Seattle TechFlash
2025-09-19
2025-09-19
Company data provided by crunchbase