Corvias · 17 hours ago
Leasing Consultant - Remote
United States
Full-time
Remote
Entry Level
$20/hr - $24/hr
2+ years expCorvias is a company focused on developing solutions through partnership and is seeking a Leasing Consultant to facilitate the leasing process. This remote role involves handling a high volume of calls, engaging prospects, and converting leads into residents while maintaining a positive customer experience.
Building MaterialEducationReal Estate
Responsibilities
Administer ongoing leasing program efforts to achieve program objectives as defined by organizational goals
Maintain thorough knowledge of lease terms, specifications and all community policies
Working from home-based call center, answer all prospect/lead incoming calls promptly and professionally, identifying needs and providing accurate information
Engage and advance each prospect, following up until a tour is scheduled and a home is found within the Corvias portfolio
Effectively and accurately convey the benefits of residing in the Corvias community and the services offered, with the goal of generating leases for the portfolio
Maintain in-depth knowledge of Corvias product, market-ready inventory, promotions/leasing incentives, residential market conditions, and competitor communities
Guide prospective residents through the leasing process through virtual communication
Accurately and thoroughly process applications for residency, prepare lease agreements and other occupancy-related documents, and collect prorated rent payments, security deposits and application fees
Audit and review applicant waitlist daily
Manage home assignments per standard operating procedures, minimizing vacancy loss by ensuring ready date and move date are as close as possible
Effectively resolve prospective resident concerns and issues by listening attentively, researching solutions, and offering appropriate actions
Contribute to team goals by adhering to standard operating procedures, call and communication quality standards, meeting or exceeding performance metrics, and achieving occupancy goals, while adhering to fair housing regulations and other relevant laws
Build and maintain collaborative and trusting relationships with leasing and resident on-site team members and prospective residents
Champion the Corvias culture, mission, vision, and values, and maintain the highest standards of business professionalism
Leverage leasing software to streamline communications and facilitate conversion capabilities
Ensure data integrity, including timely input of notes, regular auditing of information, and validation of accuracy in CRM system
Verify completion of all phases of the leasing application process, including coordination of background and credit checks with external vendors to determine qualified residents
Follow leasing processes and track progress through all phases of the leasing process from initial contact through closing and countersigning residential lease agreements
Ensure smooth transition from resident lease signing to move-in inspection with the on-site Community Leasing Associate
Other duties as assigned
Qualification
Required
2+ years of prior work experience in sales, marketing, leasing, hospitality or customer service
Active listening skills necessary to remain attune to prospective renters' needs and identify what is driving or hindering progress toward closing residential lease agreements
Excellent oral and written communication skills with the ability to communicate information and ideas with clarity and precision through phone, email, and text communication
Ability to take personal responsibility for the quality and timeliness of work and achieve results with little oversight
Must be independent, self-motivated to be productive and efficient, and possess a positive attitude, operating well in a remote team environment that is focused on collaboration and accountability
Detail and process oriented with the ability to adhere to program guidelines and standard operating procedures and workflows to maintain efficiency and operational consistency
Must possess exceptional interpersonal skills with proven ability to engage and make connections with prospective residents from diverse backgrounds
Ability to adapt to changing situations and customer needs
Demonstrable proactive approach to problem-solving with strong decision-making capability; willing to seek assistance/guidance when needed
Ability to work in a remote setting and manage multiple and competing priorities in a fast paced, dynamic environment, while being attentive to details
Customer-focused with empathy for the customer experience
Computer proficiency, including working knowledge of word processing, spreadsheet, and database software
Proficiency utilizing customer relationship management tools to track interactions, manage leads, and follow up effectively
Benefits
A choice between two benefit-rich medical, dental and vision plans
401(k) with immediate 100% vesting and up to a 4% contribution match
Generous paid time off that increases throughout your career
12 paid holidays
Paid time off to volunteer
100% paid life and AD&D insurance
Company paid short-term and long-term disability coverage
Parental Leave
Military Leave
Flexible Spending Accounts (Health and Dependent Care)
Complimentary Employee Assistance Program
Tuition reimbursement to support growth and development
Company
Corvias
Our people are the heart and soul of our company.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$466M2024-12-17Undisclosed· $466M
Leadership Team
John Picerne
Founder
Recent News
2025-11-03
Company data provided by crunchbase