Hill York · 3 hours ago
Billing Coordinator
Hill York is a full-service commercial air conditioning company providing design build solutions and energy solutions. They are seeking a detail-driven Billing Coordinator to ensure accurate and timely billing for various service work while collaborating across departments to improve margins and streamline processes.
EnergyHeating Ventilation and Air Conditioning (HVAC)Renewable Energy
Responsibilities
Ensure accuracy on all invoices by validating labor, material, refrigerant, and miscellaneous charges, verifying quoted margins, confirming the correct service order type, and ensuring a purchase order is in place when applicable
Confirm all costs are on the work order prior to billing and ensure materials show as received in the system
Complete billing within a 48-hour turnaround cycle and monitor items marked ‘ready for bill’ to ensure timely processing
Ensure compliance with all customer-specific billing requirements including invoice formatting, line items, charges, and additional documentation; maintain an up-to-date record of these requirements
Prepare and submit daily invoice batches for manager review and post approved batches timely
Distribute invoices via email, mail, or upload to third-part billing portals; utilize multiple applications and customer specific systems as required
Act as liaison between Service Management, Accounts Receivable, and customers to resolve billing disputes quickly and accurately
Collaborate with AR to process credits and assist with account reconciliations
Communicate with technicians regarding material inquiries and billing clarifications to prevent errors
Escalate issues promptly with proper documentation to avoid delays in resolution
Respond to all emails within 2 hours and follow up on outstanding items within 48 hours
Maintain accurate and up-to-date customer information in ERP and billing knowledge databases
Update and maintain SOPs and billing documentation to ensure consistency and compliance
Proactively identify opportunities to bill customers appropriately and improve margins
Identify and recommend process improvements and efficiencies within the billing workflow
Prepare for departmental meetings with current notes and open items ready for discussion
Serve as backup for other team members as needed
Other duties as assigned
Qualification
Required
Ability to work 100% on-site in the office to ensure direct collaboration with service teams and timely resolution of billing issues
Minimum of 1 year of Billing Experience
High school diploma or equivalent
Exceptional attention to detail and commitment to accuracy
Strong initiative and self‑motivation, proactively completing tasks without the need for follow‑up from management
Ability to work independently while meeting strict deadlines
Strong communication skills for effective interaction with internal teams and external customers
Proficiency in Microsoft Suite (including basic level excel)
Preferred
Prior HVAC knowledge a plus
Benefits
Competitive salary and benefits package
Company
Hill York
Hill York is a full service contractor that offers a full array of energy efficient air-conditioning services from concept to completion, maintenance to repair and everything in between.