Penn State University · 5 hours ago
Part-Time Administrative Support Assistant- Course Support
Penn State University Park
Full-time, Part-time
Onsite
Entry Level
1+ years expThe Pennsylvania State University is seeking a part-time administrative support professional for the Smeal College of Business Management and Organization Department. This role involves engaging with students and instructors, processing course data, and providing support for large-enrollment courses.
Higher Education
Responsibilities
Processing student messages and answering questions
Helping to support the needs of multiple instructors
Assisting with processing course data (such as documenting attendance and grades)
Using tools such as Canvas, Excel, and auxiliary tools such as Top Hat and Packback
Qualification
Required
High School diploma or higher plus one year of related experience or an equivalent combination of education and experience
Detail-oriented and organized administrative support professional
Engagement and communication with undergraduate students, instructors, and other members of the Teaching Team
Processing student messages and answering questions
Helping to support the needs of multiple instructors
Assisting with processing course data (such as documenting attendance and grades)
Using tools such as Canvas, Excel, and auxiliary tools such as Top Hat and Packback
Excellent oral/written communication skills with all stakeholders (students, faculty, department, college and university)
Ability to communicate with tact and practice discretion and confidentiality concerning sensitive situations and issues
Ability to work both independently and collaboratively
Exercise discretion in handling confidential information
Ability to work with multiple faculty members simultaneously
Successful completion of background check(s) in accordance with University policies
Preferred
Associate's degree and additional years of experience
Experience working with systems including Canvas
Intermediate proficiency using Microsoft Excel as well as other Office Suite Programs
Customer service experience or experience working with students
Knowledge of University policies and procedures
Company
Penn State University
There’s a reason Penn State consistently ranks among the top one percent of the world’s universities.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Hamza Jamjoom
Co-Founder - Arts & Architecture Student Council
Kara Pytko
Co-founder of Virtual Scientist Webinar Series
Company data provided by crunchbase