Western Governors University · 15 hours ago
Senior Software Product Manager
Western Governors University is dedicated to expanding access to higher education through innovative online programs. The Senior Software Product Manager will lead product strategy and development, collaborating with cross-functional teams to enhance user experience and deliver business value.
Higher Education
Responsibilities
Works closely with cross functional team of stakeholders, end-users, engineers, UX designers, and product leaders to understand the problems to solve, inform the product vision, and define requirements
Works toward creating shared outcomes with multiple teams to deliver impact for customers
Defines product release strategies, ensuring the readiness of the various business partners
Becomes the expert of their product, demonstrating mastery of the current platform including success metrics, product health, leading and lagging indicators, and enterprise data, with an understanding of gaps that inform their near-term product roadmap and contribute to long-term strategy
Creates, manages, and regularly presents a strategic roadmap to both stakeholders and delivery teams
Manages expectations by understanding when initiatives are at risk and proactively communicates with stakeholders
Participates and presents in planning activities within their scope of work
Gathers feedback about the product capabilities needed using interviews, conducting focus groups, instrumenting surveys, partnering with UX on usability sessions, reviewing online communities and working with internal tech teams
Participates in and sometimes leads the RFI and RFP vendor selection process
Ensures product quality by testing software features to ensure they satisfy the acceptance criteria and works with stakeholders and end users to coordinate user acceptance testing activities
Builds mentorship relationships and initiates guidance of less senior Product Managers
Effectively uses data and insights provided by researchers and analysts to distill clarity from ambiguity and guide decisions regarding outcome selection and prioritization
Provides strategic direction to less senior product managers who lead delivery on Scrum teams
Acts as Product Lead on one or more projects
Understands and can communicate the impact of their product on the platform and overall business
Makes priority decisions that reflect an understanding of business goals, market demand, and user needs
Constantly evaluates the impact of trade-off decisions to ensure we are delivering the greatest value to users
Clearly articulates their product’s strategy and communicates why we are focusing on certain areas and not on others
Crafts business cases, ROI analyses, epics, stories, and manages prioritization across large projects and small/medium programs
Performs other job-related duties as assigned
Qualification
Required
Bachelor's Degree
7 years of experience as a Software Product Manager or Product Owner
Professional Product Certification (e.g., Certified Scrum Product Owner (CSPO), Pragmatic Marketing)
Experience working in agile environments
Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager
Preferred
Master's Degree
Experience in Education Technology
Benefits
Bonuses
Medical, dental, vision, telehealth and mental healthcare
Health savings account and flexible spending account
Basic and voluntary life insurance
Disability coverage
Accident, critical illness and hospital indemnity supplemental coverages
Legal and identity theft coverage
Retirement savings plan
Wellbeing program
Discounted WGU tuition
Flexible paid time off for rest and relaxation with no need for accrual
Flexible paid sick time with no need for accrual
11 paid holidays
Other paid leaves, including up to 12 weeks of parental leave
Company
Western Governors University
Western Governors University focuses on improving lives by creating pathways to opportunity for its students.
H1B Sponsorship
Western Governors University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (12)
2022 (30)
2021 (17)
2020 (37)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kauffman Foundation
2025-05-08Grant
Leadership Team
Recent News
2025-12-02
Company data provided by crunchbase