Marks · 3 hours ago
Hybrid/Onsite Client Account Manager
Boston, MA
Full-time
Hybrid
Mid Level
$72K/yr - $82K/yr
3+ years expMarks is a company focused on executing marketing campaigns across various media. They are seeking a Client Account Manager to partner with clients' marketing teams, ensuring effective communication and project execution while adhering to brand standards and timelines.
Graphic DesignPersonal BrandingProduct DesignWeb Design
Responsibilities
Develop and demonstrate deep understanding of Client’s culture, brand, marketing objectives, partnerships, and production processes
Oversee projects, managing from intake to invoice
Lead project kick-offs, client status meetings and internal briefings, and maintain project status reports
Act as central liaison between all internal and external stakeholders during project execution
Write briefs in conjunction with the client and/or creative team, aligning on campaign objectives and design intent
Provide internal creative/production guidance and ensure that creative aligns with the briefs and brand guidelines
Act as a final check on all design work to ensure that they meet the client brief with error-free high standards
Liaise with client, production partners and internal team to resolve client and project related concerns
Provide estimates or proposals prior to work starting, based on approved rate cards and internal project plans developed in conjunction with studio PMs, creative leads, and resource management
Maintain internal budget tracking and generate monthly invoices
Provide line of sight to upcoming projects for revenue forecasting and resource planning
Multi-task and problem-solve on a daily basis, and collaborate with broader Marks teams
Optimize internal and external resources for efficiency, creativity, and design quality
Qualification
Required
3-5+ years experience in agency client service and project management, across a broad spectrum of project deliverables (creative ideation, in-store print design, digital advertising, OOH, photo/video content production)
Bachelor's degree in Marketing, Business Administration, or Design
Proficiency with using Mac OS, Microsoft Word, Excel, and PowerPoint (or Keynote)
Proficiency with using project management platforms such as Workfront, Monday, Asana
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills
Preferred
Thorough understanding of creative and production processes for print/digital/video shopper marketing
Experience in quoting, tracking and reporting project-level revenue (internal) and budget (external)
Experience working in a matrixed, client-embedded environment as a account manager and trusted partner
Collaborative, agile and proactive approach to problem-solving
Curious nature and a commitment to continuous learning and process improvement
Benefits
A selection of health care plans with prescription drug coverage
Dental plan
Vision plan
Basic and supplemental life insurance
A flexible spending account for medical and dependent care expenses or a health savings account based on plan selection
Short/long term disability
401(k) Savings Plan
Company
Marks
Marks is an organization that works on a wide area of designs like logo, branding, graphic and product design for its clients.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase