Director of Global Collections jobs in United States
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Adtran · 4 hours ago

Director of Global Collections

Adtran is expanding its team and is seeking a Director of Global Collections. This role leads the global B2B collections strategy, focusing on receivables management, customer relationships, and cash flow optimization.

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Work & Life Balance

Responsibilities

Develop and implement global B2B collections policies, procedures, and performance metrics
Oversee day-to-day collections operations, ensuring timely resolution of outstanding receivables
Partner with sales, finance, and legal teams to balance customer relationships with risk mitigation
Establish escalation protocols for high-risk accounts and coordinate resolution strategies
Lead and mentor a team of collections professionals, fostering accountability and continuous improvement
Build training programs to enhance negotiation, communication, and compliance skills
Promote a culture of service, integrity, and results across the collections function
Monitor credit exposure and proactively identify collection risks
Ensure compliance with global regulations, contractual obligations, and internal controls
Collaborate with treasury and finance teams to align collections with cash forecasting and liquidity planning
Drive automation and system enhancements to improve efficiency and accuracy
Develop dashboards and KPIs to track performance, aging trends, and recovery rates
Present regular updates to executive leadership, highlighting risks, opportunities, and strategic recommendations

Qualification

B2B collectionsCredit managementLeadershipERP systemsCustomer-centric mindsetNegotiation skillsConflict resolutionCommunication skills

Required

10+ years of progressive experience in B2B collections, credit management, or receivables
Proven leadership in managing global teams and complex portfolios
Strong negotiation and conflict resolution skills, with a customer-centric mindset
Expertise in ERP systems, collections tools, and reporting platforms
Excellent communication skills—able to translate data into actionable insights for executives
Values-driven leader with a balance of firmness, empathy, and strategic foresight

Company

ADTRAN designs, manufactures, markets, and services network access solutions that enable voice, data, video, and Internet.

Funding

Current Stage
Public Company
Total Funding
$201.3M
2025-09-17Post Ipo Debt· $201.3M
1994-08-16IPO

Leadership Team

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Eric Presworsky
Vice President Of Product Management
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Jeremy Harris
VP, Sales North America
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Company data provided by crunchbase