Randstad Digital Americas · 3 hours ago
Business Operations Analyst
Randstad Digital Americas is seeking a Business Operations Analyst to support the Debit network, EBT, and Fleet Operations team. The role involves managing debit network setups, bank sponsorship initiatives, and documentation procedures, as well as collaborating with team members on various projects and tasks.
Information Technology & Services
Responsibilities
Bank Sponsorship Support
Documentation & Procedure Development
Operational Support & Research
Cross‑functional Collaboration
Debit Network Setup & Merchant Enablement
Configure and enable merchants for debit card processing across ~23 debit networks
Work within multiple Fiserv platforms (e.g., Buypass, FDMS/North, Omaha)
Ensure accurate setup of merchant entitlements and processing capabilities
Assist with onboarding new bank sponsorships
Create and manage BINs (Bank Identification Numbers) and ICAs (Interbank Card Association numbers) required for debit processing
Evaluate new sponsorship requirements and support implementation activities
Document operational procedures, workflows, and setup processes
Maintain accuracy and ensure documentation reflects current practices
Partner with Debit Operations team members to perform research on production issues, network setups, or merchant configurations
Support ongoing projects and ad hoc tasks as needed
Work closely with internal associates to ensure smooth execution of setups and sponsorship implementations
Communicate clearly with stakeholders to resolve issues affecting production services
Qualification
Required
Technical expertise: Adobe (PDF)
Technical expertise: DocuSign
Technical expertise: Excel
Technical expertise: Word
5 years professional experience focused on merchant / client implementation / client entitlement
Strong attention to detail and accuracy
Must have effective written and verbal communication skills
Multi-tasking and ability to prioritize
Excellent analytical skills
Ability to work, stay focused, and organize in a dynamic and fast paced environment
Ability to work under pressure to resolve issues affecting production services
Team player
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan (all benefits are based on eligibility)
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.