Credit Analyst I jobs in United States
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Generac · 22 hours ago

Credit Analyst I

positionWaukesha, WI - USA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Generac is a leading energy technology company dedicated to energy innovation. The Credit Analyst I will manage a portfolio of accounts, ensuring timely collections and resolving issues related to customer orders and credit applications.

Electrical DistributionElectronicsEnergyManufacturing

Responsibilities

Take ownership of assigned customer portfolio, reviewing and following up on overdue accounts professionally through email and collection calls to minimize aging
Recommend, negotiate, and follow up on collection action plans for past due accounts
Work with customers and internal departments to resolve any potential disputes or issues with invoices
Provide regular updates to internal stakeholders (including Sales, Credit, and Finance management) regarding larger outstanding balances and/or issues causing delays in the order to cash process
Monitor credit holds for assigned account portfolio
Work with customers, Sales, and other internal or external stakeholders to address any issues preventing the release of orders
Maintain customer collection files with pertinent documentation and document collection activity in accordance with policy
Ensure proper account maintenance including account reconciliation, resolution of open chargebacks, credits and unapplied cash, and the application of necessary adjustments/offsets
Perform regular review of customers over their credit limit in order to mitigate and resolve any issues
Liaison with any third-party financing providers (floor plan financing) to resolve any authorization issues
Respond to external credit inquiries on accounts
Follow established guidelines to maximize sales while mitigating risk

Qualification

CreditCollectionsSAPEquivalent ERPCustomer serviceProblem solvingAnalytical skillsCommunicationTime ManagementOrganizational skillsConflict resolution

Required

Associates degree or equivalent experience
Comfortable with de-escalation or conflict resolution
Strong communication skills – written, oral
Comfortable in MS Office, specifically Excel
Customer service skills
Problem solving
Strong organizational skills and attention to detail
Time Management
Self-driven
Works well in teams
Comfortable working in a fast paced, high work volume environment

Preferred

Bachelor's Degree
Customer-facing roles
Experience working in credit and collections
Experience working in a business-to-business customer service role
Previous experience using SAP or equivalent ERP (Oracle, Peoplesoft, etc.)
Reliable decision-making abilities
Strong drive for results
Priority setting
Effective analytical skills

Company

Generac

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Generac is the total energy solutions company powering a smarter world.
dateFounded in 1959
location
Waukesha, Wisconsin, USA
people-size5001-10000 employees
web-link
https://www.generac.com/

Funding

Current Stage
Public Company
Total Funding
$300M
Key Investors
GRIP ProgramUS Department of Energy
2024-10-21Grant· $50M
2024-07-17Grant· $200M
2023-10-27Grant· $50M

Leadership Team

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Aaron Jagdfeld
President & CEO
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Anne Hoskins
SVP Policy and Market Development-- Energy Technology
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Recent News

PR Newswire
Generac Expands Its Commercial & Industrial Manufacturing Footprint with New Facility in Sussex, Wisconsin
2026-01-05
Bizjournals.com Feed (2025-11-12 15:43:17)
Generac plans 100-plus manufacturing jobs at new area plant
2026-01-05
PR Newswire
As Cold Weather Looms, Generac Urges Homeowners to Prepare for Power Outages
2025-11-11
Company data provided by crunchbase