Collabera · 16 hours ago
Developer
Chicago, IL
Contract
Hybrid
Senior Level, Lead/Staff
$50/hr - $55/hr
8+ years expCollabera is seeking a Conversational AI Developer to support the design, development, and delivery of web-based and conversational AI solutions. This role requires strong technical expertise and the ability to lead solution design while collaborating across business and technology teams.
ConsultingInformation ServicesInformation Technology
Hiring Manager
Sushmita Singh
Responsibilities
Lead design solutions, solution blueprints, and technical artifacts, including hands-on development
Design and develop Conversational AI solutions, including chatbot, web chat, and cloud-native web applications
Drive integration of voice and web-based channels with backend systems, APIs, and analytics platforms
Lead and design API integrations across internal platforms, external systems, and cloud services
Collaborate with technology leads, developers, business SMEs, UX designers, and stakeholders to define technical deliverables
Coordinate with cloud infrastructure teams (AWS, Azure, or GCP) to ensure secure, scalable, and high-performance deployments
Work within Agile/Scrum or SAFe delivery frameworks
Ensure applications meet standards for performance, security, and compliance
Provide documentation and communicate technical solutions clearly to both technical and non-technical audiences
Qualification
Required
8+ years of hands-on technical experience in Contact Center and Customer Experience (CX) platforms
Proven experience delivering IVR solutions
Proven experience delivering Web chat solutions
Proven experience delivering AI-powered virtual assistant
Strong understanding of cloud platforms (AWS, Azure, or GCP)
Strong understanding of APIs, JSON, XML, OAuth
Strong understanding of CI/CD pipelines and DevOps practices
Hands-on experience with Node.js and/or Python
Experience working in Agile/Scrum or SAFe environments
Strong organizational, stakeholder management, and communication skill
Experience collaborating across development, infrastructure, and product teams
Experience in building Payment solutions on Mobile App & Web Apps for Digital channels- Inapp, Web, SMS messaging such as RCS and iOS business chat
Experience in developing interfaces and APIs to manage Payments through multiple payment gateways
Experience in program planning for a solution from build to deployment coordinating with 3rd party solution providers to track dependencies and manage delivery schedule
Preferred
Experience with Netomi & LivePerson SaaS solution will be plus
Knowledge of NLP, NLU, LLMs, or Generative AI frameworks (e.g., OpenAI, Vertex AI, AWS Bedrock)
Experience in Conversational AI domains
Experience supporting AI/ML chatbot or voice bot initiatives, including data preparation, prompt design, testing and feedback loops
Familiarity with customer journey mapping, persona design, and voice UX best practices
Familiarity with compliance standards such as GDPR, HIPAA, or PCI-DSS
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term disability insurance
Short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Hours of paid vacation time
Weeks of paid parental leave
Paid holidays annually - as applicable
Company
Collabera
Collabera is an end-to-end information technology services and solutions provider helping clients align their business and IT strategies.
10001+ employees
H1B Sponsorship
Collabera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (93)
2023 (120)
2022 (186)
2021 (180)
2020 (146)
Funding
Current Stage
Late StageTotal Funding
$30M2006-05-04Series Unknown· $30M
Leadership Team
Lalit Sharma
CFO
Michael H. Abraham
Chief Financial Officer
Recent News
2024-04-09
2023-01-20
2022-04-19
Company data provided by crunchbase