The Jonus Group · 1 day ago
Senior Broker Account Manager
The Jonus Group is seeking a highly motivated and detail-oriented Broker Account Manager to join their team. This role is pivotal in managing a high-volume book of business, providing exceptional service to clients, and ensuring seamless operations in the areas of life, health, and dental benefits.
EmploymentInsuranceRecruiting
Responsibilities
Serve as the primary point of contact for clients, providing exceptional service and support
Manage a high-volume book of business, including large group life accounts
Handle service work such as change requests for carriers, claims/billing issues, enrollments, and new applications
Conduct open enrollment meetings and explain benefits to clients as needed
Assist with quoting new and renewal business
Address client needs promptly and effectively, ensuring satisfaction and retention
Utilize software tools such as Imageright, Benefitpoint, Ease Navigator, and Excel to manage accounts and streamline processes
Collaborate with internal teams to ensure smooth operations and client satisfaction
Qualification
Required
Minimum of 3 years of experience in a similar role is preferred, but candidates with less experience will be considered
Proficiency in Excel and familiarity with Imageright, Benefitpoint, and Ease Navigator
Basic understanding of RFPs, self-funded medical plans, and ancillary benefits
Strong attention to detail, ability to pivot quickly, excellent problem-solving skills, and a proactive attitude
Willingness to go above and beyond, staying until the job is done
Preferred
Life & Health (L&H) license preferred but not required. Training will be provided if needed
Benefits
401(k): Eligibility begins the first day of the first quarter following your anniversary.
Benefits: Comprehensive benefits package starting the first of the month following 60 days of employment.
Company
The Jonus Group
The Jonus Group is an insurance company specializes in full service recruiting firm that offers both direct hire and contract hire services.