Allstate · 6 hours ago
Sr. Change Enablement-End User Computing Enablement
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $126K/yr
2+ years expAllstate is a company dedicated to protecting families and their belongings. The Sr. Change Enablement – End User Computing Enablement role focuses on delivering technology experiences to enhance employee productivity and self-sufficiency, involving go-to-market strategies and human change management.
BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital
No H1B
Responsibilities
Develop and execute go-to-market strategies for new End User Computing products and services, including defining value propositions, readiness plans, and adoption metrics
Apply structured change methodologies (e.g. Prosci, ADKAR) to assess readiness, build awareness, and reinforce adoption across diverse user groups
Partner with Change Champions to validate approach, gather feedback, and support adoption activities
Support the adoption of AI-driven features within End User Computing products, ensuring readiness and user confidence
Collect and analyze end-user feedback to identify pain points and improvement opportunities
Translate insights into actionable recommendations for service and product teams
Leverage AI-enabled analytics where applicable to identify trends and predict adoption challenges
Develop and maintain Standard Operating Procedures (SOPs) and enablement playbooks to ensure consistent service delivery
Drive continuous improvement initiatives aligned with user experience and business outcomes
Represent the Voice of the Customer in product and service forums, influencing roadmaps with data-backed insights
Partner with product, support, and change teams to anticipate impacts and ensure smooth rollouts
Build and maintain dashboards (e.g., Power BI) to track adoption, satisfaction, and service performance
Provide actionable insights to leadership through regular reporting and analysis
Explore opportunities to use AI-driven tools for reporting automation and predictive insights
Qualification
Required
2 years' experience with change frameworks (ADKAR, Prosci) and adoption strategies
2 years' experience in creating structured documentation, adoption strategies, and leadership-ready reports
2 years' experience with Microsoft 365 tools (Teams, SharePoint, OneDrive, Outlook)
Preferred
1 years' experience in Power BI or Microsoft Power Package
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product Management
Recent News
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