Scott Credit Union · 3 hours ago
Cards Specialist
Edwardsville, IL, US
Full-time
Hybrid
Entry Level
$21.85/hr - $32.78/hr
1+ years expScott Credit Union is hiring a Cards Specialist in Edwardsville, IL to support key initiatives that enhance their brand and strengthen community connections. The role involves maintaining debit and credit card portfolios, supporting operations, and ensuring compliance with established procedures and regulatory requirements.
BankingFinancial Services
Responsibilities
Fraud monitoring of debit and credit card dispute and fraud claims. Issuing provisional credit to the member account and reaching out to members when additional information regarding the claim is needed
Research outages in the debit card general ledger (GL) keeping the GL up to date. Maintain the credit card suspense GL as well as the ORIS GL. Assist Accounting with any questions or issues that arise
Process daily, weekly, monthly, quarterly, and year-end debit and credit card reports. Identify errors and perform oversight of maintenance performed by branch and Home Office personnel
Communicate Compromised Account Management Systems (CAMs) alerts to management. This consists of identifying compromised cards and coordinating with XDI to notify members, build queries in Verafin to identify the CPP (Common Point of Purchase), reissuing new cards and capturing the compromised cards
Monitor and maintain debit and credit card stock at the card processor. Monitor and audit the Home Office vault under dual control. Ship instant issue card stock to branched
Review, monitor and report analytical debit and credit card data as required. This includes compiling monthly reporting for the BSA Officer and Fraud Manager
Qualification
Required
High school diploma or equivalent
One year of relevant work experience in a financial institution or card operations environment
Personal computer experience to include Microsoft Windows Applications
Benefits
11 paid holidays and competitive PTO
401(k) with employer match
Medical, dental, vision, and life insurance
Short-Term Disability, including maternity leave
Tuition reimbursement program
“Dress for your day” policy
Career advancement opportunities
Supportive, team-oriented culture
Company
Scott Credit Union
Scott Credit Union is a full-service financial institution credit union providing financial services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Frank Padak
President & CEO
Scott Peters
Chief Financial Officer
Recent News
2024-04-28
The Edwardsville Intelligencer
2024-04-28
2024-02-19
Company data provided by crunchbase