CollegeVine · 20 hours ago
AI Operations Associate
United States
Full-time
Remote
Mid Level
4+ years expCollegeVine is a company that deploys AI agents in complex, regulated industries, particularly in higher education. The AI Operations Associate will manage the processes necessary for partners to onboard and launch AI agents efficiently, ensuring smooth implementation and operational alignment across teams.
Artificial Intelligence (AI)Enterprise SoftwareGenerative AIHigher EducationSaaS
Responsibilities
Execute all operational steps required to initiate partner onboarding post–closed won or expansion, including deal entry, platform enablement, account creation, and agent tool configuration
Ensure partners are fully enabled to begin onboarding agents without unnecessary delays or rework
Work closely with Implementation and Forward Deployed Engineer teams to respond to partner-specific requests
Provide clear documentation and knowledge transfer to ensure the Success team has the context needed to support partners post-onboarding
Partner with GTM to ensure onboarding reflects contractual scope and expectations
Identify blocking issues early and escalate product gaps or enhancement opportunities to Engineering when needed
Identify recurring friction points in onboarding and implementation workflows
Propose and contribute to improvements that increase speed, clarity, and reliability across partner launches
Qualification
Required
4+ years of experience in implementation operations, customer operations, RevOps, or a similar execution-focused role in a SaaS or tech-enabled environment
Strong operational judgment and attention to detail; you catch issues others miss
Comfort working cross-functionally with GTM, product, engineering, and customer-facing teams
Ability to follow playbooks rigorously while also knowing when and how to improve them
Clear written and verbal communication; documentation quality matters here
Company
CollegeVine
CollegeVine is a platform for deploying AI Agents to replace administrative work throughout the higher education sector.
51-200 employees
H1B Sponsorship
CollegeVine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (1)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$66.7MKey Investors
Menlo VenturesMorningside
2025-01-01Series C
2022-10-22Series Unknown· $24M
2021-06-01Series Unknown· $12M
Leadership Team
Zack Perkins
Co-Founder and CEO
Johan Zhang
Co-Founder/CPO
Recent News
Company data provided by crunchbase