OtterBase · 3 hours ago
Willow Epic Analyst
OtterBase is seeking an experienced Epic Analyst certified in Willow Ambulatory and Willow Inventory to support and enhance their outpatient pharmacy applications. The role involves maintaining, optimizing, and advancing Epic Willow systems as part of a collaborative team of analysts.
Responsibilities
Support, configure, and maintain Epic Willow Ambulatory and Willow Inventory modules for outpatient pharmacy operations
Collaborate with pharmacists, clinical staff, and IT colleagues to identify workflow improvements and implement system optimizations
Participate in ongoing system maintenance, performance monitoring, and issue resolution
Lead and participate in system upgrades, patches, testing, and documentation
Serve as the subject matter expert for Willow Ambulatory and Inventory, ensuring alignment with organizational and regulatory standards
Partner with users to assess needs, gather requirements, and translate them into effective Epic solutions
Provide post-implementation support, troubleshooting, and end-user training as necessary
Qualification
Required
Willow ambulatory & Willow inventory certifications
Experience maintaining Willow Ambulatory and Willow Inventory applications with outpatient pharmacy currently doing optimization and maintenance phases of modules
Need to have implementation experience