NEOGOV · 4 hours ago
CVB Administrative Services Manager
Grapevine, TX
Full-time
Onsite
Mid, Senior Level
6+ years expNEOGOV is seeking a CVB Administrative Services Manager to perform administrative management duties for senior executive level managers within the Convention and Visitors Bureau. The role involves supervising staff, implementing administrative protocols, and coordinating special events to ensure smooth operations of the Bureau.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Supervises assigned staff and interns; makes arrangements, schedules appointments, and screens applications in interview process using knowledge of appropriate guidelines, and hires employees. Evaluates skills and abilities, coordinates training, assignments, and work schedules. Organizes, evaluates and expedites workload. Initiates follow-up actions. Writes and conducts performance evaluations. Issues disciplinary action when needed
Develops, analyzes and implements administrative protocols and standard operating procedures. Directs and oversees administrative staff, ensuring that administrative services are operating smoothly in all CVB divisions; works with the CVB division heads on administrative needs
Maintains record of needed office supplies. Coordinates regular maintenance to office equipment
Assists with special events at the direction of the Executive Office such as the Mayoral Breakfast, the December Council and Board meeting, receptions, etc
Researches, complies and arranges administrative and statistical data. Monitors and approves payroll reporting for administrative staff. Oversees time off requests for administrative staff
Prepares and reports on assigned projects, gathering necessary information and summarizing data and findings. Organizes and maintains department files including correspondence, minutes, projects, studies and follow-up on pending matters
Assists and coordinates with Executive Assistant on special projects and programs as directed by the Executive Office
Assists with the CVB Board monthly meeting process, assembles the agenda, produces the packets, assists Executive Assistant with preparation of supporting documents and provides any special background materials and follow-up directives from the meetings
Acts as a liaison to CVB board members; coordinates board members activities and follow-up on any special needs. Manages the Grants-in-Aid program
Coordinates staffing of CVB lobby for day-to-day business and special events. Supports lobby when necessary
Assists with the year-round coordination of the Texas wine Tribute, working with staff and others to coordinate this event. Responsibilities include working with the caterer, decorator and wineries
Attends various meetings of divisions within the department. Prepares and distributes related paperwork to all pertinent parties. Transcribes and maintains files of notes made during all meetings attended
Assists with and may coordinate staff recognition
Assists with orientation for new CVB employees. Orders name tags, business cards, computer logons, etc. for new employees. Produces periodic updates and distributes to staff
Maximizes budget and department resources effectively and keep within budget constraints
Performs related duties as directed when such duties are a logical and appropriate assignment to the position
Regular and timely attendance are required for this position
Interacts professionally and respectfully with the public, coworkers and others in the course of daily work
Qualification
Required
Must have excellent verbal and written communication
Must have strong analytical skills
Must have strong project and people management skills and an ability to plan, organize, and coordinate projects
Must be comfortable working outside comfort zone with a willingness to learn
Must be a team player who is able to work in a fast-paced environment with deadlines
Ability to write clear and accurate reports and correspondence
Must have proficiency in various software packages, including Microsoft Word, Excel and Outlook
Ability to Provide excellent customer services including a desire to help customers regardless of their circumstance
Ability to effectively communicate information and ideas in writing, as well as through speech, so other will understand
Ability to working independently and with minimal supervision
Must have the ability to learn additional applications as they are applied to our work assignments
Ability to maintain cooperative-working relationships with employees and those contacted in the course of work
Ability to organize and supervise all groups and diverse types of events, enforce policies and procedures, make mature judgments
Ability to work irregular hours and schedules
Ability to operate a personal computer, make general mathematic calculations, and maintain accurate records and statistics
Requires two years of college plus six years administrative experience and/or executive secretarial experience or an equivalent combination of education, training and/or experience that provides the required knowledge, skills and abilities to perform the essential job functions
Experience must include two years in supervisory level
Must have advanced knowledge of word processing and spread sheet software
Ability to represent management and meet with employees and supervisory staff and deal with them tactfully and effectively
Must have excellent communication and organizational skills and prefer thorough knowledge of city and bureau operations a well as hotels and other industry partners
Outgoing self-motivated person with the ability to make quick relationships and manage staff
Flexibility to work weekends and extended hours
Must pass a Federal/National criminal background check and credit check
Must have a valid Texas driver's license with an acceptable driving record as defined by city policy
Must pass pre-employment drug screen
Benefits
Vacation
Holiday
Sick leave
Medical
Dental
Life insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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