Liberty Home Guard · 8 hours ago
Recruitment Specialist
Brooklyn, NY
Full-time
Onsite
Entry Level
$22/hr - $28/hr
1+ years expLiberty Home Guard is seeking an experienced Talent Acquisition Specialist to manage the full-cycle recruitment process for internal openings, focusing on call center customer service positions. This critical role involves sourcing, screening, and hiring candidates, ensuring a positive candidate experience, and managing the employee referral program.
Customer ServiceInsuranceProfessional Services
Hiring Manager
Iman M.
Responsibilities
Manage the entire recruitment process from job posting to offer acceptance, ensuring a seamless and efficient experience for both candidates and hiring managers
Source, screen, and hire candidates for call center customer service roles across our international offices, ensuring that all hires meet both local and company standards
Partner with department heads and hiring managers to understand staffing needs, craft job descriptions, and ensure alignment with company goals and culture
Utilize multiple recruitment channels, including job boards, social media, networking, and employee referrals, to build a diverse pipeline of qualified candidates
Conduct initial interviews, assess candidates’ qualifications and cultural fit, and coordinate further interview rounds with hiring managers
Facilitate the offer process, including salary negotiations, reference checks, and background screenings, ensuring compliance with both company policies and local employment regulations
Administer and manage the employee referral program, promoting it internally to maximize participation and sourcing top talent through employee networks
Ensure timely and professional communication with candidates at every stage of the recruitment process, providing feedback and maintaining a positive candidate experience
Maintain recruitment-related data and metrics in the ATS (Applicant Tracking System) and prepare regular reports on hiring progress, recruitment KPIs, and referral program success
Continuously improve recruitment strategies and processes, staying updated on industry trends, sourcing techniques, and best practices to ensure a competitive edge in talent acquisition
Work with other HR function teams to create reports and analyze hiring data to spot trends and recommend improvements
Conduct Character and personality assessments via a combination of methods including but not limited to interviews and assessments such as personality, cognitive, EQ and psychometric tests
Build out and oversee the recruitment, onboarding, and offboarding of interns, and build connections with universities to support the company’s hiring goals
Oversee the process of welcoming and integrating new hires into the company, continuously improving the experience
Regularly gather feedback from new hires to refine the onboarding process, sharing insights with department heads to ensure a positive experience
Predictable, reliable, and punctual attendance is an essential function of this job
Qualification
Required
Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience
1-2 years of proven experience in full-cycle recruiting, preferably within an internal recruitment environment and hiring for international roles
Knowledge of employee referral programs and talent acquisition best practices
Experience recruiting for customer service or call center positions
Ability to manage multiple priorities and work in a fast-paced environment
Excellent negotiation, problem-solving, and organizational skills
Strong interpersonal and communication skills
Preferred
Experience with technical recruitment, particularly in IT roles
Company
Liberty Home Guard
Liberty Home Guard offers protection against home electricals, appliances and system breakdowns.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
David B. Moreno
CEO & Co-Founder
Recent News
2025-11-25
Business Insider
2025-04-12
Company data provided by crunchbase