Phase 3 Marketing and Communications · 4 hours ago
Director, Client Marketing
Atlanta, GA
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expPhase 3 Marketing and Communications is an integrated marketing services company that aims to simplify life for marketers. They are seeking a Director of Client Marketing to lead client relationships, manage integrated marketing plans for B2B brands, and ensure client satisfaction and account profitability.
AdvertisingMarketing
Responsibilities
Acts as the driving force to achieve positive outcomes and client satisfaction
Builds and nurtures long-lasting client relationships so that clients repeatedly return with additional projects and invest in our services
Communicates with clients to understand their business and marketing objectives, success metrics/KPIs, industry, company and products
Plans and leads immersion sessions, marketing workshops and kickoff meetings
Demonstrates confidence and leadership as the day-to-day voice of the agency to the client
Sets and manages client expectations around project scope, timelines, deliverables and outcomes
Focuses and reports on campaign/project performance to ensure success metrics/KPIs are achieved
Creates and recognizes opportunities to grow Client’s business, not just within the agency but within the company as a whole, and acts upon them with the help of senior management and appropriate company resources
Leads the implementation of strategic marketing initiatives for their clients, guiding agency team(s) on behalf of the client including strategy, creative, media, public relations, web, and agency operations
Leads kick-off meetings with internal + client teams
Writes clear, concise and strategic creative, media and/or project briefs, as well as marketing plans, collaborating with the SVP, Strategy
Advocates for the client’s point of view to internal teams and keeps the agency team informed, focused and enthused about the client’s business
Works closely with the Agency Operations and Client Marketing teammates to assess project priorities
Manages workflow from a to z using phase 3’s Project Management software/platforms
Creates accurate timelines and project estimates, and writes informed SOWs for established accounts
Facilitates feedback process between the agency and client teams for reviews and approvals
Participates in weekly internal status/trafficking meetings to review all active projects
Evaluates the input, ideas and deliverables relative to strategy and approved briefs
Takes ownership of overall quality of work on accounts, including client service and deliverables
Provides effective and efficient oversight of agency resources to ensure projects are delivered as promised in terms of time, budget and results
Recognizes and resolves conflict situations, both internally and externally
Provides a model for project and agency leadership … prepared and proactive, thorough and accurate
Qualification
Required
Minimum 4 year college degree in marketing, advertising or related field
5+ years account management experience in a marketing or agency environment
The ability to plan and strategize at a senior level and communicate with C-level executives
Experience working in a highly collaborative environment across multiple disciplines
Ability to work in a fast-paced environment on complex assignments
Dedication to delivering the highest level of quality
Flexibility to meet shifting client needs and priorities
Strong organizational skills and attention to detail
Occasional travel is required for client visits and presentations
Standard office hours, though deadlines or the demands of a client may require working outside of regular office hours to ensure continued success
This is a full-time, in-office position in Atlanta, Georgia
Company
Phase 3 Marketing and Communications
Phase 3 Marketing and Communications is a provider of marketing services and solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Max Nair
Co-Founder and CIO
Ken Holsclaw
President
Company data provided by crunchbase