Kelly · 14 hours ago
Automotive Service Administrator
Chesapeake, VA
Full-time
Onsite
Entry Level
$31/hr - $31/hr
1+ years expKelly is seeking a dedicated Customer Service Representative for their Chesapeake, VA branch. This role involves being the first point of contact for customers, ensuring a seamless and positive experience while managing various administrative tasks related to service orders and customer interactions.
OutsourcingProfessional Services
Responsibilities
Greet customers and serve as the main point of contact in person and via phone
Build and maintain positive relationships with key customers to promote return business
Assess customer needs by gathering relevant information and ensuring accuracy in documentation
Create basic work orders and enter data into appropriate systems
Provide timely status updates to customers as requested
Scan and upload data, ensuring attention to detail with notations and records
Demonstrate proper phone etiquette and professional communication at all times
Multi-task effectively in a fast-paced environment
Utilize mechanical knowledge to assist with customer inquiries and technical situations
Qualification
Required
1-2 years' experience in a service writer or service technician position
Passion for delivering top-tier customer service
Ability to prioritize tasks, manage schedules, and maintain accurate records
Deliver friendly, respectful service; engage proactively with customers and resolve issues efficiently
Strong verbal and written skills to interact with customers, team members, and managers
Attention to detail, especially with notations and data entry
Mechanical aptitude or experience
Team player with strong interpersonal and soft skills
Ability to treat customers and colleagues with respect
Local to Chesapeake, VA or the metro area (onsite role, not remote)
Comfortable with Zoom interviews for the hiring process
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
10001+ employees
H1B Sponsorship
Kelly has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (76)
2023 (59)
2022 (74)
2021 (81)
2020 (65)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
Company data provided by crunchbase