Zimmer Biomet · 1 day ago
Regional Sales Specialist
Englewood, CO
Full-time
Hybrid
Entry Level
$23/hr - $27/hr
1+ years expZimmer Biomet is a global medical technology leader dedicated to enhancing patient mobility. They are seeking a Regional Sales Specialist to provide support to the Field Sales team, ensuring timely processing of orders and addressing customer inquiries.
Health CareManufacturingMedical DeviceProduct Design
Responsibilities
Receive and process orders by phone, App, or e-mail within 4 hours of receipt
Assist Regional Sales Coordinator, within their assigned region, when the RSC(s) for that region is unavailable
Assist the RSC’s with scheduling loaners and coordinate surgery coverage, including field transfers and set extensions
Support timely resolution of customer complaints, concerns, and inquiries
Review cases per assigned region for accuracy and completeness. Document and communicate any errors
Track shipped orders keeping field sales representatives informed regarding shipment status and resolve late shipments when requested
Process proposals/quote requests from specific field sales, as requested
Resolve routine customer complaints with order status, credit hold, and shipping problems, product upgrades or price adjustments, as required
Advise Regulatory Affairs of priority complaints or those that involve regulatory agencies such as the FDA
Perform duties in compliance with applicable FDA and state regulations as well as standards including, but not limited to, ISO 13485
Ability to work overtime as required to complete assigned projects on time
Other duties as assigned
May on occasion assist with Field Inventory Audits
Qualification
Required
Associate Degree (A.A) or equivalent from two-year college or technical school
equivalent combination of education and/or experience
Strong interpersonal skills, ability to influence others, organizational skills, and ability to handle increasing levels of responsibility
Ability to define problems, collect data, establish facts, draw valid conclusions, and creative problem solve
Ability to work effectively and efficiently in a team environment
Ability to work overtime as required to complete assigned projects on time
Perform duties in compliance with applicable FDA and state regulations as well as standards including, but not limited to, ISO 13485
Preferred
four-year degree preferred
Previous experience at a medical device company preferred
1+ years related sales support, customer service, customer facing experience and/or training preferred
Experience with SAP (ERP system) preferred
Benefits
Development opportunities
Robust employee resource groups (ERGs)
Flexible working environment
Location specific competitive total rewards
Wellness incentives
Culture of recognition and performance awards
Company
Zimmer Biomet
Zimmer Biomet is a medical device manufacturing company that offers orthopedic reconstructive, spinal, and trauma devices.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.75B2025-02-20Post Ipo Debt· $1.75B
2016-12-14Post Ipo Debt· $1B
2001-08-03IPO
Leadership Team
Ivan Tornos
Chairman, President and CEO
D
David DeMartino
Senior Vice President, Investor Relations
Recent News
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