Akin Gump Strauss Hauer & Feld LLP · 15 hours ago
Client Administration and Compliance Manager
New York, NY
Full-time
Hybrid
Senior Level
$175K/yr - $220K/yr
5+ years expAkin Gump Strauss Hauer & Feld LLP is a leading international law firm, and they are seeking a Client Administration and Compliance Manager in the Finance department. This role involves managing the Client Administration staff, overseeing Ebilling, rates, and ensuring compliance with firm policies and procedures while providing superior service to clients and staff.
Law Practice
Hiring Manager
Raechel Reynolds
Responsibilities
Supervise the Aderant maintenance process for new matter set-up of bill groups, multi-payor set-up, task codes and various firm and client coding. General maintenance including matter reopening, closing, client name changes and requests for billing/responsible attorney changes predominately through Intapp Maintenance Notifications
Assists in the development of policy, manuals and documentation related to opening new matters and streamlining data from Intapp to Aderant. The person responds to a variety of questions from clients, legal and administration staff
Oversee review of outside counsel guidelines, and engagement letters from clients to ensure discounts in accounting database are consistent with our understanding with client. Ensure proper approvals of discounts are obtained
Oversee the implementation and ongoing maintenance of non-standard hourly rates/fee arrangements in Aderant to ensure proper, correct client/matter rate set-up through SOAR2
Implement and manage rates including annual increases and determine best practices for rates set up. Maintain and manage override rates, rate changes, fulfill rate information requests, research billing and rate issues
Revalue WIP during off-cycle rate changes, manage and maintain premium and advanced discount set-up in Aderant, implement, track and report on alternative fee arrangements in the accounting system
Document and track firm wide client discounts and ensure proper approvals are obtained. Document and communicate new discount arrangements. Ascertain best practice for discount set up and implement same in accounting database primarily through SOAR2
Work closely with the Client Value team to proactively manage rate arrangements as agreements expire, allowing partner the opportunity to leverage recent case successes
Assist with the review and implementation of rates within existing or new software/technology platforms and dashboards at the firm, as needed
Collaborate and work with Billing and Client Value and other infrastructure teams in the performance of special projects as assigned
Supervise daily work of the Rates team and provide guidance on prioritizing, problem solving, and completing tasks as assigned
Oversee the management of the electronic billing process from set-up to transmission including assistance in troubleshooting rejections and appeals
Review outside counsel guidelines (OCG ), received from Terms reporting and establish need for client matter setup to use tasks/activities, cost constraints set-up, mapping parent relationships and the use of approved timekeepers. Determine which rules to turn on in Onyx to flag time entry warnings in iTimekeep
Process electronic billing vendor invoices to ensure proper billing and thresholds have been met
Add timekeepers to vendor site, set-up fixed fees in BillBlast and Aderant
Open and manage BillBlast support cases, create LEDES and XML files as needed and test as necessary
Maintain knowledge of trends, developments and new technologies impacting all functions of the compliance group. Participate in departmental projects and initiatives designed to streamline workflow and/or resolve issues
Set priorities, coordinate and participate in the daily workflow for the department, ensuring quality of work and timely completion of assignments during regular business hours and on an overtime/weekend staffing basis
This includes responsibility for all aspects of daily Ebilling, rates and client administration tasks
Coordinate and work as a team with other departments to provide necessary services to lawyers and clients
Evaluate assigned staff and participate in their annual performance reviews
Develop long-term plans and goals for the department in cooperation with Management
Participate in available professional development activities; monitor publications and other sources of information for trends affecting the department's performance
Periodic travel to other offices may be needed, especially if direct reports reside in other offices
Other related responsibilities as assigned
Qualification
Required
Bachelor's Degree required, in accounting, finance or related field preferred
5+ years law firm compliance, rate implementation, and electronic billing experience required
Prior supervisory experience required
Experience with computerized accounting systems, CMS/Aderant a plus
Experience with various E-billing systems
Advanced knowledge of Excel
Thorough knowledge of MS Office applications including Word and Outlook
Excellent oral and written communication skills, including the ability to communicate potentially detailed and complex information to others
Aptitude and willingness to work with complex procedures
Strong organizational skills and attention to detail
Ability to read, comprehend and follow instructions
Ability to manage multiple priorities and adjust to changing priorities in a professional manner
Ability to work independently and with a team
Willingness and ability to assume new tasks and responsibilities
Basic knowledge of human resources policies, practices and legal requirements
Strong leadership skills and willingness to function as a role model within the office
Excellent judgment and common sense
Strong service orientation, and an ability to establish and maintain effective working relationships with users, peers, office and firm management, and outside business partners
Ability to work well under pressure, facilitate solutions, and meet deadlines and milestones for projects assigned
Ability to work extended hours as necessary to fulfill time sensitive responsibilities
Commitment to professional growth and development
Benefits
A full range of health and other insurance benefits
Financial and/or other benefits (including 401(k) eligibility)
A discretionary bonus
Various paid time off benefits
Company
Akin Gump Strauss Hauer & Feld LLP
Akin is a global law firm with more than 900 lawyers and advisors who pride themselves on dedication to their clients and their communities.
1001-5000 employees
H1B Sponsorship
Akin Gump Strauss Hauer & Feld LLP has a track record of offering H1B sponsorships. Please note that this does not
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Funding
Current Stage
Late StageLeadership Team
Ivan Orlic
Chief Financial Officer
Abid Qureshi
Partner
Recent News
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